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End User Productivity Training for Microsoft 365 and AI Rollouts

Microsoft 365, Copilot, Office Specialist Excel and Word, and Google Sheets courses that give staff a shared baseline, so tool rollouts bring fewer help desk escalations and safer AI use.

22
Courses
862
Videos
143h
Total

Capability ladder

End User Productivity Certifications by Level

The most popular End User Productivity courses at each certification level — from first credentials for new team members through expert and specialty tracks.

1

Certification tier

Tier 1 — Associate Certifications

Core role credentials — the level most teams standardize on for day-to-day operations.

Associate

PL-200

This Microsoft Power Platform Functional Consultant (PL-200) training prepares learners to build, automate and integrate tailored solutions using Microsoft Power Platform. Master Power Automate and Power BI to create custom apps, streamline workflows, and analyze data. Use low-code tools to design tailored solutions, and earn your PL-200 certification while driving real-world impact. This Microsoft skills course is perfect for PL-200 exam prep, and teams aiming to automate operations and elevate decision-making.

John Munjoma

Videos: 47Duration: 7hPreview a free skill
Associate

MO-310

Master PowerPoint with this comprehensive training designed to prepare you for the Microsoft Office Specialist: PowerPoint Associate (Microsoft 365 Apps) MO-310 certification. Learn how to create, format, and deliver impactful presentations. You’ll explore advanced features like slide design, animations, transitions, and media integration. Perfect for professionals aiming to enhance their presentation skills and teams who need to upgrade their knowledge of intermediate PowerPoint tools.

Simona Millham

Videos: 40Duration: 6hPreview a free skill
2

Certification tier

Tier 2 — Professional Certifications

Advanced credentials for the engineers who own design, escalation, and complex environments.

Professional

PL-900

This PL-900 training prepares you to leverage the full suite of Microsoft Power Platform tools to drive business value. You will explore the foundational components of the platform, including Dataverse, connectors, and administration/governance. This course provides hands-on insights into building Power Apps (Canvas and Model-driven), creating Power BI dashboards, designing Power Automate flows, and utilizing Power Pages. You’ll also discover the AI authoring experience through Copilot Studio and AI Builder, giving you the skills needed to earn the Microsoft Certified Power Platform Fundamentals certification.

John Munjoma

Videos: 48Duration: 6hPreview a free skill
Professional

Microsoft AB-730

Stop wondering how AI fits into your workday and start leading the transition. This certification-aligned Microsoft AI Business Professional (AB-730) training transforms you into a power user who implements AI effectively in your work, and helps you earn an in-demand Microsoft AI certification. You’ll use Copilot to draft documents, analyze information, run meetings, and collaborate effectively across Microsoft 365. After taking this Microsoft AB-730: AI Business Professional training, you’ll understand how Copilot works in different apps, how to write effective prompts, and how to use agents responsibly. This course also covers AI fundamentals, privacy, security, and compliance, so you can use AI confidently and appropriately in real business environments.

Simona Millham

Videos: 35Duration: 6hPreview a free skill
Professional

MO-210

Get ready for the Microsoft Office Specialist: Excel Associate (MO-210) exam with this practical Microsoft Office training course. Build real-world Excel skills as you manage worksheets and workbooks, manipulate data cells and ranges, create structured tables, and perform operations using core formulas and functions. Learn how to design charts, use conditional formatting, and prepare workbooks for collaboration and distribution, all while gaining the confidence needed to pass the MO-210 and elevate your professional credibility. Passing the MO-210 exam not only increases your productivity with Excel, but also counts towards earning your Microsoft Office Specialist: Associate (Microsoft 365 Apps) certification.

Simona Millham

Professional

MO-110

Build job-ready Microsoft Word skills with this associate-level training designed for administrative professionals and office support roles. You’ll learn how to format documents, manage tables and lists, insert graphics, and collaborate in Word — core tasks aligned with workplace demands. This course also prepares you to confidently pass the MO-110: Microsoft Word Associate (Microsoft 365 Apps) certification exam.

Simona Millham

Videos: 46Duration: 6hPreview a free skill
Professional

Excel Expert

Unlock the full power of Excel with advanced skills that set you apart. This course prepares you for the MO-211 Microsoft Office Specialist: Excel Expert exam and shows you how to create pivot tables in Excel, design advanced charts, and automate tasks with macros. You’ll learn to analyze data with lookup functions, troubleshoot formulas, and manage large workbooks with confidence. By the end, you’ll have the expertise to turn complex data into insights and prove your mastery with the Excel Expert certification.

Simona Millham

Professional

Microsoft Word

Uncover Microsoft Word’s hidden secrets and advanced features with MO-111: Microsoft Word Expert training. This advanced Microsoft Word course teaches you the hidden tools, automation options, and precision formatting features that separate casual users from true Word power users. Get real-world practice with indexing, styles, custom templates, and long-form document management, all taught by seasoned Microsoft Office pro Simona Millham. This course will prepare you for the Microsoft Word certification exam, and get you using Microsoft Word on the job at the expert level.

Simona Millham

Vendor coverage

End User Productivity Training by Vendor

The vendors behind the end user productivity catalog — each vendor page maps its full certification landscape.

Microsoft

Microsoft courses in End User Productivity

17 shared courses
Associate

PL-200

Videos: 47Duration: 7hPreview a free skill
Professional

PL-900

Videos: 48Duration: 6hPreview a free skill
Professional
Microsoft 365

Microsoft 365 courses in End User Productivity

9 shared courses
Microsoft Office

Microsoft Office courses in End User Productivity

9 shared courses
Professional
Professional
Associate

MO-310

Videos: 40Duration: 6hPreview a free skill
Professional

MO-110

Videos: 46Duration: 6hPreview a free skill
Professional

Full catalog

More End User Productivity Courses

Everything else in the End User Productivity catalog beyond the curated sections above.

Frequently asked questions about End User Productivity training

Common questions IT directors ask when evaluating End User Productivity training for their team.

Which roles should a Training Manager assign to End User Productivity courses?

Most courses are beginner level and suit non-technical staff, new hires, office and admin staff, analysts, and project managers. IT Professionals get a functional view of what end users see. Leaders who approve AI budgets can take AI Essentials for Executives and Leaders, and functional consultants can take the Power Platform courses.

Which certification exams do these courses prepare a team for?

The path includes prep for the Microsoft Office Specialist exams MO-210 and MO-211 for Excel, MO-110 and MO-111 for Word, and MO-310 for PowerPoint. It also covers Microsoft AB-730 AI Business Professional and the Power Platform exams PL-900 and PL-200. Microsoft issues the certification, and CBT Nuggets prepares the learner for it.

How should we sequence training across a mixed-ability team?

A common order starts with Microsoft 365 for End Users as the shared baseline, followed by app-specific or Copilot courses by role. AI Productivity for Professionals is a strong first step before platform-specific AI training. For Excel, assign MO-210 before MO-211, because the Expert course builds on the Associate course.

How much time does each course take per learner?

Courses are split into short skills, so they fit around daily work. For example, AI Productivity for Professionals runs about 5.5 hours, Google Sheets about 6 hours, MO-210 Excel about 7.9 hours, and MO-211 Excel about 11 hours.

How does this training reduce AI risk during a Copilot or ChatGPT rollout?

The AI courses teach a shared prompting method and guardrails. These include a green, yellow, and red framework for data rules, PII handling, privacy settings in ChatGPT, Gemini, and Claude, and verification of AI output. Microsoft Copilot for M365 End Users also has learners draft a one-page responsible-AI guide that organizations can adapt.

Is there hands-on practice, and how is progress tracked?

Several courses include hands-on work. For example, MO-210 Excel includes two hands-on skills. Team reporting shows per-learner progress and completion, cohort and group views, and completion exports you can use as evidence for onboarding and audits.

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