For IT leaders
What IT leaders need to know before assigning this course
Most organizations assume staff already know Microsoft Office because they use it every day. Yet years of habit leave real productivity on the table, and small inefficiencies in Word formatting, Outlook email, and Teams meetings add up across roles.
Role fit: This beginner-level course suits IT Practitioners, help desk staff, and non-technical colleagues who are already comfortable with Office. It does not teach the apps from scratch. Team Leads with true newcomers should assign the structured Word, Excel, PowerPoint, or OneNote courses instead.
Time investment: About 6.2 hours total, split into seven skills of roughly 50–60 minutes each. Every skill stands alone, so learners can focus on the apps they use most.
Change-management notes:
- The Outlook tips apply to the desktop application only. They do not apply to browser or mobile versions, so confirm your standard client before assigning.
- The Teams skill can be assigned as part of a broader meeting-productivity rollout, especially when Team Leads want staff to standardize common collaboration habits.
- Help desk teams can use the summary slides and supplemental PDFs as quick references when reinforcing Office shortcuts and productivity guidance.
How CBT Nuggets supports the outcome:
- Playlists: Because the skills are modular, Training Managers can group them by role, such as Outlook and Teams for frontline staff or Excel and Word for analysts.
- Built-in reference material: Every video ends with a summary slide, and supplemental PDFs and practice files reinforce the shortcuts after training ends.
