New Training: Cisco Unified Communications Manager

In this 39-video, intermediate training, CBT Nuggets trainer Lalo Nunez covers the knowledge network administrators need to manage, monitor, configure and troubleshoot the Cisco Unified Communications Manager and ensure reliable, lag-free phone and video communications across a network.

Watch this new Cisco training.

In the era of mobile phones, private messengers like Slack and Discord, and office communicators like Teams, it’s easy to forget that there are also offices that need hard-wired phones at each desk. For companies and organizations already using Cisco hardware and software for running their networks, the Cisco Unified Communications Manager (CUCM) is a call processing solution that’s just as effective and powerful as their routers and firewalls. Network administrators who already service and configure Cisco networks will find the CUCM a familiar application, but unique in its own ways. This Cisco Unified Communications Manager training will make you a master of getting calls and video calls to their endpoints reliably and lag-free.

The five-part series covers topics such as connecting physically connected users with mobile and remote workers, consolidating communications infrastructures into one manageable application, and calibrating CUCM’s features to the scale and scope of telephony needs.

Watch a video from the series:

The skills that comprise this series include:

• Cisco Collaboration: Call Routing Concepts

• Cisco Collaboration: Call Routing Demo

• Cisco Collaboration: Translation Patterns and Transforms

• Cisco Collaboration: Partitions and Calling Search Spaces

• Cisco Collaboration: Toll Fraud Prevention

Topics this training covers include:

• Time-of-Day routing Demo

• Route Groups Demo

• Route Pattern Wildcard Quiz

• Local Route Groups

• Route Pattern Demo: Completing our dial plan

This training includes:

• 4 hour of training

• 39 videos

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