This intermediate Cisco Unified Communications Manager (CUCM) training prepares network administrators to manage, monitor, configure and troubleshoot the Cisco Unified Communications Manager and ensure reliable, lag-free phone and video communications across a network.
In the era of mobile phones, private messengers like Slack and Discord, and office communicators like Teams, it's easy to forget that there are also offices that need hard-wired phones at each desk. For companies and organizations already using Cisco hardware and software for running their networks, the Cisco Unified Communications Manager (CUCM) is a call processing solution that's just as effective and powerful as their routers and firewalls. Network administrators who already service and configure Cisco networks will find the CUCM a familiar application, but unique in its own ways.
This Cisco Unified Communications Manager training will make you a master of getting calls and video calls to their endpoints reliably and lag-free.
For anyone who manages their Cisco Unified Communications Manager (CUCM) training, this Cisco training can be used to onboard new network administrators, curated into individual or team training plans, or as a Cisco reference resource.
Cisco Unified Communications Manager: What You Need to Know
This Cisco Unified Communications Manager training has videos that cover Cisco collaboration tools topics including:
- Connecting physically connected users with mobile and remote workers
- Consolidating communications infrastructures into one manageable application
- Calibrating CUCM's features to the scale and scope of telephony needs
- Controlling the communications manager's functions, upgrades and analytics from any connected device
Who Should Take Cisco Unified Communications Manager Training?
This Cisco Unified Communications Manager training is considered associate-level Cisco training, which means it was designed for network administrators with at least a year of experience with Cisco collaboration tools and experienced network administrators looking to validate their Cisco skills.
New or aspiring network administrators. Brand new network administrators should be aware that this Cisco Unified Communications Manager training -- although approachable for inexperienced administrators -- does represent a specialization in managing and maintaining one specific technology. In other words, for new netadmins, this training is ideal if you work for a company that's already using CUCM and needs a fresh administrator to join an existing team.
Experienced network administrators. For network administrators who already have several years of experience managing and configuring Cisco networks, Cisco Unified Communications Manager training will show you how to integrate phone and video connectivity with existing Cisco equipment and software. Training like this can provide an avenue to specializing your career in telephony and collaboration technologies and prepare you for later certifications.