New Skills

New Training: Cisco Collaboration: Cisco Dial Peers

by Team Nuggets
New Training: Route Patterns, Route Lists and Route Groups picture: A
Published on April 6, 2021

In this 8-video skill, CBT Nuggets trainer Lalo Nunez reviews dial peers and how they can be used by Voice Gateways to route calls to and from your environment. Watch this new Cisco training.

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This training includes:

  • 8 videos

  • 1.1 hours of training

You’ll learn these topics in this skill:

  • Intro: Cisco Dial Peers

  • Dial Peers

  • POTS and VoIP Dial Peers

  • Dial Peer Wildcards

  • Dial Peer Wildcards Demo

  • Dial Peer Matching

  • Dial Peer Matching Demo

  • Voice Gateway Dial Plan

A Brief Introduction To Dial Peers And Voice Gateways

The world of telephony in a business environment can be complicated. There are a lot of moving parts that create a telephony network today. Two of those parts are voice gateways and dial peers. Both Voice Gateways and Dial Peers allow for inbound/outbound calls to your organization. This could be from/to the PSTN or other systems.

Voice gateways are similar to network routers. They sit at the edge of a network to connect internal telephony systems with external phone systems. For instance, a voice gateway is used to connect the telephone system inside of a business with a company like Verizon. Voice gateways allow employees to call telephone numbers outside of the business.

A dial peer is a plan of how calls are routed. Dial peers consist of dial plans. Dial plans designate how phone calls are routed based on the numbers in that telephone number. For instance, in the United States, a telephone number consists of a 3 digit area code as well as a seven-digit telephone number. The dial peer is used to create those plans and tells the voice gateway how to route calls.

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