License Agreement
Please read our License Agreement, Privacy Policy, and Billing Agreement carefully.
Unless otherwise stated, all references in this License Agreement to “CBT Nuggets Content” or “Content” includes the CBT Nuggets Learner-facing applications and course delivery platforms, individual videos within a series, entire series, series packages, supplemental materials, Learner resources, quiz questions, proprietary instances of the virtual lab and/or streaming subscription access to any portions thereof. All references to “CBT” or “CBT Nuggets” shall mean CBT Nuggets, LLC, a Delaware limited liability company, with its principal office located at 1550 Valley River Drive, Eugene, OR 97401
A CBT Nuggets Learner ("You" or "Your") accesses CBT Nuggets Content, during a valid subscription or access period, through a single user license that is connected to You, a named individual with a unique email address, and only You, for the term of Your subscription governed by this License Agreement. Accounts may purchase multiple licenses, and each single user license therein shall be assigned to a single specific individual for the term of the subscription governed by this License Agreement. Each and every CBT Nuggets Learner (single user license), and administrators of accounts, are expressly governed by the terms of this License Agreement.
- SCOPE OF AGREEMENTS
- This License Agreement outlines the obligations of the CBT Nuggets Learner while accessing CBT Nuggets Content. The provisions of this License Agreement shall prevail over any conflicting provisions in any Learner or administrator issued purchase order and/or terms and conditions.
- Access to and use of CBT Nuggets Content is inextricably linked to the processing of personal data, outlined in our Privacy Policy (located at http://www.cbtnuggets.com/privacy). Your continued access and use of CBT Nuggets Content is dependent on Your continued acceptance of our Privacy Policy.
- GRANT OF YOUR LICENSE
- CBT Nuggets hereby grants You a revocable, non-transferable, non-assignable, non-exclusive, non-royalty bearing,non-sublicensable license to access and use CBT Nuggets Content within reasonable usage limits. Any purported assignment or transfer of this license is a violation of this License Agreement and shall be null and void and of no force and effect.
- You MAY NOT capture, copy, reproduce, disclose, publish, reverse engineer, translate, port, modify, or make derivative works of the Content in any form, in whole or in part, without the express prior written authorization of CBT Nuggets.
- You MUST strictly adhere to this License Agreement and promptly remedy any violation.
- INTELLECTUAL PROPERTY RIGHT
- All right, title, and interest in and to the CBT Nuggets Content, and any derivative works thereof is expressly reserved by CBT Nuggets. CBT Nuggets Content is proprietary material which is protected under United States and international law.
- Any action or attempt to steal, misappropriate, pirate, or otherwise violate Section 2.2, is a violation of this License Agreement and shall be grounds for Termination of this License Agreement and all other agreements between You and CBT Nuggets.
- TERMINATION OF YOUR LICENSE
- Any violation(s) of Sections 2.1, 2.2, 2.3, 3.2, or 7.3 shall be grounds for Termination.
- CBT Nuggets reserves the right to determine whether a violation of this License Agreement has occurred. Failure to cooperate with any investigation of a suspected violation shall be considered a violation and shall be grounds for Termination.
- Upon Termination, CBT Nuggets shall not refund any amounts You previously paid to CBT Nuggets.
- DISCLAIMER OF WARRANTY
- CBT Nuggets Content is provided to You on an “AS IS” and “WITH ALL FAULTS” basis.
- CBT Nuggets makes, and user receives, NO WARRANTY, whether express or implied.
- ALL WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR ANY PARTICULAR PURPOSE, AND ANY ANALOGUE THEREOF, ARE HEREBY EXPRESSLY DISCLAIMED.
- LIMITATIONS OF LIABILITY
- IN NO EVENT SHALL CBT NUGGETS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY AND ALL DAMAGES, CLAIMS, LOSSES, EXPENSES, LIABILITIES OR COSTS ARISING OUT OF, INCURRED BECAUSE OF, OR RELATED TO THE CONTENT AND/OR THIS LICENSE AGREEMENT, INCLUDING ATTORNEY FEES, IRRESPECTIVE OF WHETHER CBT NUGGETS HAS BEEN INFORMED OF, KNEW OF, OR SHOULD HAVEKNOWN OF THE LIKELIHOOD OF SUCH DAMAGES. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE INCLUDING WITHOUT LIMITATION BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, AND ALL OTHER TORTS.
- In no event shall CBT Nuggets’ liability to You or any third party exceed the amount You have actually paid for access to CBT Nuggets Content in the preceding twelve months.
- LEARNING RESOURCES
- As a CBT Nuggets Learner, You have access to a robust collection of learning resources.
- CBT Nuggets’ Accountability Coaching can assist You or Your team in maximizing the benefits of the CBT Nuggets training through personally connecting with You or Your team on a regular basis providing motivation, driving accountability fordevelopment and progression, helping You or Your team to feel empowered, encouraged, and eager to learn. Accountability Coaching is a highly interactive service offering which can assist You or Your team achieve Your training goals. More information can be found at https://www.cbtnuggets.com/accountability-coaching.
- Use of Accountability Coaching is subject to a Learner’s professionalism and decorum. The harassment, intimidation, or use of vulgarity or obscenity towards any CBT Nuggets employee will not be tolerated and shall be grounds for Termination.
- MISCELLANEOUS PROVISIONS
- This License Agreement is only one of the legal documents which governs Your relationship with CBT Nuggets. You should carefully read this License Agreement, our Privacy Policy, and Your billing and/or subscription agreement as Your legal rights, and access to CBT Nuggets Content, is subject to Your acceptance and adherence to all of these legal documents.
- If any provision of this License Agreement is declared invalid or unenforceable, the parties intend for the remaining provisions of this License Agreement to remain in effect.
- This License Agreement shall be governed by the laws of the State of Oregon and venue of any legal proceeding shall be in Lane County, Oregon, USA.
- For security purposes, CBT Nuggets reserves the right to reset passwords for inactive accounts.
- CBT Nuggets allows for each CBT Nuggets Learner to utilize a one-time, seven day free week of training. Creation of multiple free trial accounts by a single Learner is prohibited and considered to be a direct violation of this License Agreement. Individuals seeking to continue service after a free week period must enroll in a paid plan.
CBT Nuggets reserves the right, in its sole discretion, to change, modify, add, or remove all or part of this License Agreement at any time, with or without notice.
Questions regarding this License Agreement should be directed to: legalteam@cbtnuggets.com.
CBT Nuggets Billing Agreement
Please read our License Agreement, Privacy Policy, and Billing Agreement carefully.
- SCOPE OF AGREEMENTS
- This Billing Agreement outlines Your agreement with CBT Nuggets, LLC, a Delaware limited liability company, regarding authorization for automatic billing to Your credit card.
- AUTHORIZATION FOR AUTOMATIC BILLING
- You guarantee and warrant that You are the legal cardholder for the credit card associated with the account You provided, and that You are legally authorized to enter into this recurring automatic Billing Agreement.
- YOU AUTHORIZE CBT NUGGETS TO USE AUTOMATIC BILLING AND CHARGE YOUR CREDIT CARD FOR AN AGREED UPON AMOUNT ON A RECURRING BASIS, PER YOUR SUBSCRIPTION AGREEMENT (MONTHLY, SEMIANNUALLY, OR ANNUALLY).
- TERMS AND CONDITIONS OF AUTOMATIC BILLING
- All payments are non-refundable and charges made to the credit card or payment method under this Billing Agreement will constitute in effect a “sales receipt” and confirmation that You still have access to the applicable CBT Nuggets Content.
- All payments and credit card charges shall be made in United States Dollars (“USD”).
- If Your payment requires a currency conversion, CBT Nuggets shall determine the currency conversion fee amount at the time of Your payment. You acknowledge that the applicable exchange rate for each payment transaction will differ and You agree to remit each payment in full including any fluctuating conversion fees.
- You agree that CBT Nuggets is not obligated to verify or confirm the amount for processing automatic payments. You acknowledge and agree that automatic payments are scheduled for certain times but may vary for reasons beyond CBT Nuggets’ control.
- You agree to indemnify, defend, and hold CBT Nuggets harmless, against any liability pursuant to this Billing Agreement and Your authorization for automatic billing.
- TERMINATION OF AUTOMATIC BILLING
- To terminate automatic billing and/or arrange for an alternative method of payment, You must notify the CBT Nuggets Support team at least three business days prior to the end of the billing cycle.
- Your termination notice is only effective upon CBT Nuggets’ receipt and acknowledgment. CBT Nuggets will make all reasonable efforts to accommodate termination notices in a timely fashion, and You are encouraged to contact us early in Your billing cycle to make alternate arrangements.
- MISCELLANEOUS
- To the extent permitted under law, You agree to pay the reasonable fees of any collection agency, and all costs and expenses, including reasonable attorney’s fees, which may be incurred in a collection effort to recover past due amounts under this Billing Agreement.
- This Billing Agreement is only one of the legal documents which governs Your relationship with CBT Nuggets. You should carefully read this Billing Agreement, our Privacy Policy, and License Agreement as Your legal rights, and access to CBT Nuggets Content, is subject to Your acceptance and adherence to all three legal documents.
- If any provision of this Billing Agreement is declared invalid or unenforceable, the parties intend for the remaining provisions of this Billing Agreement to remain in effect.
- This Billing Agreement shall be governed by the laws of the State of Oregon and venue of any legal proceeding shall be in Lane County, Oregon, USA.
CBT Nuggets reserves the right, in its sole discretion, to change, modify, add, or remove all or part of this Billing Agreement at any time, with or without notice. Questions regarding this Billing Agreement should be directed to: finance@cbtnuggets.com
- APPLICABLE TAXES
- Except where expressly stated otherwise, all amounts referred to in this Billing Agreement are exclusive of any applicable Sales/Use Tax, any applicable Goods and Services Tax, or any applicable Value Added Tax (collectively, “Tax(es)”)
- If Tax is or will be imposed on a supply made under or in connection with your procurement of CBT Nuggets services and this Billing Agreement, CBT Nuggets may, to the extent that the consideration (monetary or non-monetary) otherwise provided for that supply under the applicable invoice, order and/or this Billing Agreement is not stated to include an amount in respect of Tax on the supply, increase the consideration (monetary or non-monetary) otherwise provided for that supply under the invoice, order and/or this Billing Agreement by the amount of that Tax or otherwise recover from the recipient the amount of that Tax.
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If there is an adjustment event in relation to a supply which results in the amount of Tax on a supply being different from the amount in respect of Tax already recovered by the supplier, as appropriate, CBT Nuggets:
- may recover from the recipient the amount by which the amount of Tax on the supply exceeds the amount already recovered; or
- must refund to the recipient the amount by which the amount already recovered exceeds the amount of Tax on the supply.
- Where CBT Nuggets makes an inbound intangible consumer supply and is a limited registration entity for Tax purposes, there is no requirement for CBT Nuggets to issue a tax invoice or adjustment note to the recipient in order to recover any amount in respect of Tax under the applicable invoice, order and/or this Agreement.
- Costs incurred by CBT Nuggets that are required to be reimbursed or indemnified by a recipient, or used as the basis for calculation of consideration for a supply, under the applicable invoice, order and/or this Agreement must exclude any amount in respect of Tax included in the costs for which an entitlement arises to claim an input tax credit.
CBT Nuggets Privacy Policy
Please read our License Agreement, Privacy Policy, and Billing Agreement carefully.
Effective July 2016.CBT Nuggets, LLC, a Delaware limited liability company is, located at 1550 Valley River Drive, Eugene, OR 97401, USA (referred to as “us”, “our”, “we”, “Company”, “CBT Nuggets”). We are committed to protecting and respecting your privacy. This Privacy Policy describes the types of information we may collect from you or that you may provide to us when you visit CBT Nuggets’ website located at https://www.cbtnuggets.com (the “Website”) or the CBT Nuggets mobile application (“App”) (collectively the “Services”), and our practices for collecting, using, maintaining, protecting and disclosing such information. This Privacy Policy applies to information we collect: (i) through the Services, (ii) in text and electronic messages between you and our Services, and (iii) via mobile applications you download from the Website or via third party vendors, which provide dedicated non-browser-based interactions between you and the Services. This Privacy Policy does not apply to any information collected by us offline or via third-party sites that may be accessed through hyperlinks on the Services.
By accessing or using the Services, you expressly agree to this Privacy Policy.
Please read the information below:
- YOUR CALIFORNIA PRIVACY RIGHTS
- Information we collect about you
- Where we store data
- How we use your information
- Disclosure of your information
- Updating or correcting your personally identifiable information
- Canceling your account or deleting your personally identifiable information
- Choices regarding control of your personally identifiable information
- Data Security
- Cookies
- Mobile Analytics
- Links to third party web sites and advertisers
- Changes to this Privacy Policy
- Communities, forums, chat rooms, and message boards
- How do you contact us with questions?
1. NOTICE TO CALIFORNIA RESIDENTS - “YOUR CALIFORNIA PRIVACY RIGHTS”
If you are a California resident and have provided us with any PII, California law gives you the right to request and receive from us, once per calendar year, information as to how we have shared your PII with third parties for their direct marketing purposes If applicable, such information would include a list of names and addresses of all third parties with whom such information was shared during the prior calendar year as well as a list of the categories of Personally Identifiable Information shared. To make such a request, please send an email to privacy@cbtnuggets.com and specify “California Privacy Request” in the subject line. Your request must also include your name, physical mailing address and email address. We will respond to you within thirty days of receiving such a request.
2. INFORMATION WE COLLECT ABOUT YOU
We collect several types of information about visitors and/or users of the Services. We may collect this information either directly when you provide it to us or automatically as you navigate through the Website or App.
(a) Personally Identifiable Information. ‘Personally Identifiable Information’ (“PII”) refers to information by which you may be personally identified, such as your name, email address, billing address, company, organization or school. We collect and process such data when you create an account. The relevant data is keyed into a secure webform through third party, cloud based services, via an encrypted session (https/tls). All data entered into this form is temporarily cached in third party cloud service provider’s memory only. There is no data at rest or long-term storage of any PII. The data is sent directly from the cloud service provider to the third party payment gateway service utilized by CBT Nuggets. The data in transit is encrypted.
When creating an account through the Website or App, you may also be asked to provide a credit card number and other payment-related information. Currently, CBT Nuggets’ cardholder dataflow includes only secure web transactions that transmit cardholder data to a third-party payment gateway provider. Electronic storage of cardholder data is not conducted or permitted.
You may also voluntarily provide information to be published or displayed (collectively “posted”) on public areas of the Website (such as blogs, forums, message boards, and the CBT Nuggets community), or transmitted to other users of the Website using ‘sharing’ features (collectively “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. CBT Nuggets cannot control the actions of other users of the Website with whom you may choose to share your User Contributions.
CBT Nuggets expressly discourages any customers from sending or transmitting any PII via any unsecure networks or channels, including, but not limited to, any customer primary account number (“PAN”) or other cardholder data. You assume any and all risk associated with such transmissions.
We may also collect your Internet Protocol (‘IP’) address. We use your IP address to diagnose problems with our servers, software, to administer our Services and to gather statistical information on country of origin.
We do not collect more Personally Identifiable Information than is reasonably necessary to participate in an activity on the Website.
(b) Non-Personally Identifiable Information. We may collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information (“Non-PII”), that does not by itself identify a specific individual. Such information tells us about your equipment, browsing actions, the resources that you access and use through the Services, your operating system and browser type. The information that we collect automatically is ‘statistical’ in nature. It helps us to deliver a better and more personalized service to users, by enabling us to estimate usage patterns, customize our Services according to your individual preferences, and speed up your searches.
(c) Device Information. When you download our App and use our Services, we automatically collect information on the type of device you use and the operating system version, so we know the best application version to provide you with.
3. WHERE WE STORE DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our service providers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. CBT Nuggets will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
4. HOW WE USE YOUR INFORMATION
CBT Nuggets uses information held about you in the following ways:
- To ensure that content from the Services is presented in the most effective manner for you and for your computer or mobile device;
- To provide you with information, products or services that you request from us or which we feel may interest you;
- To carry out our obligations arising from any agreements or contracts entered into between you and us, including for billing and collection efforts (as applicable);
- If you pay for the Services using a credit card, our cloud services will transmit your credit card data to the payment gateway service;
- To allow you to participate in interactive features of the Services, when you choose to do so;
- To notify you about changes to the Services, including updates to video and Website content; and
- In any other way we may describe when you provide the information.
If you use the Contact Us form on our site, we will keep a record of any information entered for internal purposes only. This information is not provided to any third parties. Additionally, this information will not be used for marketing communications from CBT Nuggets unless otherwise specified in an active account.
5. DISCLOSURE OF YOUR INFORMATION
We will share your Personally Identifiable Information with third parties only in the ways that are described in this Privacy Policy. We do not sell, trade, rent or disclose your information to others, except as provided herein:
(a) CBT Nuggets provides certain aspects of our Services through contractual arrangements with service providers and other third parties. In specific, and limited circumstances, CBT Nuggets and certain service partners use your PII to to deliver the Services. For example, the payment gateway service provider must have access to the financial card information, including PAN, to validate payment for the Services.
(b) Except as provided herein, CBT Nuggets will disclose PII in the following limited circumstances: (i) if required by law enforcement or state or federal court order or subpoena; (ii) if CBT Nuggets has a good faith belief that we are required or permitted to pursuant to governing law; (iii) to protect the rights, reputation, property or safety of CBT Nuggets, or its officers, agents, or employees; (iv) to defend or enforce our rights or your obligations; (v) if the disclosure is required by mandatory professional standards; (vi) to a third party with your prior consent to do so; or (vii) if we are under a duty to disclose or share your PII in order to enforce or apply any contracts or agreement that may exist between you and CBT Nuggets including this Privacy Policy or CBT Nuggets’ License Agreement. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
(c) In the event that CBT Nuggets decides to sell all or part of its membership interest or assets or enters into a merger, the CBT Nuggets expressly reserves the right to include PII and Non-PII among the assets transferred to the acquiring or surviving company.
(d) We may provide Non-PII about our customers’ sales, traffic patterns, and related Website information to third party advertisers.
For a list of third parties and the information that may be shared with or collected by them please click here: CBT Nuggets Third Parties
If you have any inquiries regarding our privacy practices, please contact us directly at privacy@cbtnuggets.com.
6. UPDATING OR CORRECTING YOUR PERSONALLY IDENTIFYING INFORMATION
You may change any of your PII online by logging into ‘My Account’ through the Website.You may also change your personal information and privacy preferences by emailing us at privacy@cbtnuggets.com or support@cbtnuggets.com.
You may ask to have your account disabled; however, you will not be able to delete information associated with past transactions on this Website. In addition, we cannot completely delete your information as some data may rest in previous backups. Financial information retained through the Website is never more than last four of card number, name, and expiration date.
7. CANCELING YOUR SUBSCRIPTION
If you are an active CBT Nuggets customer and would like to cancel your subscription, you can log into your account and select ‘My Account’ then ‘Subscription’. You can also contact your sales representatives (as applicable) or contact support@cbtnuggets.com.
Due to CBT Nuggets offering an unpaid service by way of a ‘free-trial’ or ‘free-week’ we reserve the right to retain limited personal information for fraud prevention purposes. This may include information provided during the sign-up process such as name, address and phone number. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. For security purposes, CBT Nuggets reserves the right to reset passwords for inactive accounts.
8. CHOICES REGARDING CONTROL OF YOUR PERSONALLY IDENTIFIABLE INFORMATION
Through the Website you can access information regarding your recent orders, PII, communication preferences; and payment settings.
With respect to your communication preferences, you can unsubscribe from CBT Nuggets email communications by following the unsubscribe instructions included in the email you receive or you can log into your account and update your preferences under “Notifications.” If you change your email address, you will need to access your account and update it accordingly.
Based upon your Notification preferences for your account, we may occasionally send you direct email about CBT Nuggets products and services that we feel may be of interest to you. Only CBT Nuggets will send you these emails. You may ‘opt-out’ of these messages after which you will no longer receive them.
We do not send unsolicited commercial emails or spam. We offer commercial email recipients the opportunity to opt-out of further communications in every email, with the exception of non-commercial Service emails regarding any Service order you place.
9. DATA SECURITY
Certain information you provide to us, such as name, address and telephone number, is stored on our secure servers hosted at Amazon Web Services. Any payment transactions made on our website will be encrypted using Transport Layer Security (“TLS”). We do not store financial card data or PANs on our servers. A PCI compliant payment gateway service is responsible for long term storage of all customer financial data.
To make online purchases you must use an TLS-enabled browser in order to protect the confidentiality of your personal and credit card information, including any PAN, while it is transmitted over the Internet.
Access to your account is granted through a password and unique username you select. This password is encrypted. CBT Nuggets expressly recommends that you do not divulge your password, that you change your password often using a combination of letters, numbers and symbols, and that you ensure access through a secure web browser. CBT Nuggets shall not be held accountable for any adverse effects or activity resulting from your own neglect to safeguard the secrecy of your password and username. If you share a computer, you should always logout of your account after you are finished, in order to prevent access to your information from subsequent users of that computer.
If your password or username is compromised, please notify us as soon as possible by calling (888) 888-507-6283 (for United States domestic calls) or (541) 284-5522 (for international calls) for assistance, or email privacy@cbtnuggets.com.
Unfortunately, no online data transmission can be fully guaranteed to be secure. Thus, by accessing the Website and/or utilizing the Services, you acknowledge that: (a) there are online security and privacy limitations that are beyond CBT Nuggets’ control; (b) the security, integrity and privacy of any and all information and data exchanged between you and CBT Nuggets through the Website cannot be fully guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information not resulting from the direct fault or negligence of CBT Nuggets; and (c) any such information and data may be viewed or tampered with in transit by a third party.
If we believe that the security of your PII in our control or the control of identified service providers may be compromised, we will notify you as promptly as possible under the circumstances. To the extent we have your email address, we may notify you by email and you consent to our use of email as a means of such notification.
10. COOKIES AND OTHER TECHNOLOGIES
When accessing the Website, we may use cookies and other technologies in order to facilitate and customize your use of the Services.
What is a cookie? A cookie is a small data text file, which a website stores on your computer or mobile device (if your browser permits) that can later be retrieved to identify you to us. The cookies enable more efficient use of the Website, including making the Website run more smoothly and saving your logged-in state so that you do not have to login each time that you visit the Website. You may disable and/or delete all types of cookies by using your browser settings. Depending on which browser you use, Cookies are generally easy to disable and/or delete.
We partner with third party ad networks to manage our advertising on other sites. As part of their service, they use cookies and tracking pixels. We will not provide any third-party ad server with any of your PII or purchase/order information. We and our third party ad server will collect and use your IP address and certain Non-PII about you, such as your browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular advertisement.
11. MOBILE ANALYTICS
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often the app is used, events that occur within the app, aggregated usage, performance data, and where the App was downloaded from. We do not link the information we store within the analytics software to any PII you submit within the App. Analytics data cannot be linked with an individual user with exception to crash-reports. The crash-report may be used to identify the mobile device and account for further troubleshooting by software developers.
12. LINKS TO THIRD PARTY WEB SITES AND ADVERTISERS
Except as otherwise expressly provided, this Privacy Policy only addresses the use and disclosure of information CBT Nuggets collects from you. The Website may contain hyperlinks to other third-party web sites, which may collect and disclose information in a manner not consistent with this Privacy Policy, and such collection and disclosure would be governed by that website’s privacy policy, and any questions or concerns should be directed to that company’s site administrator or provided contact information. We are not responsible for the collection, use, or disclosure of information collected through any third-party web sites, and we expressly disclaim any and all liability related to such collection, use, or disclosure.
13. CHANGES TO THIS PRIVACY POLICY
CBT Nuggets shall post any revisions to this Privacy Policy on this web page link. The Effective Date this Privacy Policy version is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting the Website and this Privacy Policy to check for any changes.
Your continued use of the Services after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.
14. COMMUNITIES, FORUMS, CHAT ROOMS, AND MESSAGE BOARDS
Any PII that you voluntarily disclose on any Website communities, message boards, forums, and blogs may be collected, accessed and used by third parties and may result in unsolicited messages from third parties. CBT Nuggets is unable to govern any third party’s use of PII that you voluntarily disclose or publish. To request removal of your PII from our blog or community forum, please contact us at support@cbtnuggets.com, however note that although CBT Nuggets can remove the PII you posted or published to any such public or Website forum, CBT Nuggets has no ability to delete any copy of the PII made by any third party after your disclosure.
You acknowledge and accept that any submissions to chat rooms or other public areas on the Websites are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for all activity conducted by you via communities, forums, message boards, chat rooms, blogs etc.
CBT Nuggets expressly discourages any customers from sending or transmitting any PII via any unsecure networks or channels, including, but not limited to, any customer primary account number (“PAN”) or other cardholder data. You assume any and all risk associated with such transmissions.
15. HOW DO YOU CONTACT US WITH QUESTIONS?
If you have any questions about this Privacy Policy please contact us by email at privacy@cbtnuggets.com or by sending a letter to:
CBT Nuggets, LLC
Attn: Legal Department
1550 Valley River Drive
Eugene, OR 97401
Code of Conduct
Core Tenets
Do it with passion or don’t do it at all: Everything we do, we do with infectious passion. If we do not believe in and are not excited about what we do, how do we expect our customers to be passionate?
Every customer touchpoint has a primary goal: We understand that our customer’s time is valuable. We strive to make each customer touchpoint or interaction have a primary goal. Every web page, email, direct mail, and phone call has a clearly defined purpose.
Be honest, direct, and real: We have real conversations and make real connections. We express an honest belief in our product.
Make the complicated simple: We do all the heavy lifting so the customer doesn't have to. We debate the small stuff, knowing that even the smallest detail matters to the customer, their clarity, and their trust in our product. We make sure that what is actually complex never feels that way to our customers. We edit ruthlessly, default information whenever possible, and eliminate unnecessary steps and boundaries. We anticipate our customers’ needs and are responsive to their actions.
Be approachable, fun, and consistent: We understand learning something new can be overwhelming. We do everything in our power to mitigate fear and make our customers feel accepted and empowered. We sell them the confidence needed to succeed and conquer.
Design with a light touch and a purpose: We start with the minimum necessary and build upward purposefully. We do not simply stick features on the page, but rather design them into the overall customer experience. Features that do not significantly benefit customers do not belong on the site.
Training can be done anywhere, anytime, on any device: We empower our users to train in their comfort zone and do everything in our power to provide them access anytime, anywhere, and on any device they want, 24 hours a day, 7 days a week.
Our Commitment
At all times, CBT Nuggets will conduct our business operations consistent with this Code of Conduct. At all times, CBT Nuggets will hold our employees, vendors, and business partners accountable under this Code of Conduct. This Code of Conduct is not meant to cover every possible situation, rather this Code of Conduct serves as a roadmap for our corporate responsibility. The specific areas highlighted in the following sections are demonstrative of our culture, and do not represent a finite enumeration of our values.
At CBT Nuggets, we take commitments seriously. We commit, and expect our employees, vendors, and business partners to commit, to this Code of Conduct.
Compliance with Laws, Rules, and Regulations
At CBT Nuggets we respect the rule of law and expect our employees, vendors, and business partners to as well. This means complying with ALL applicable laws, rules, and regulations, including all applicable international agreements, treaties, and international public law.
Data Protection
At CBT Nuggets we comply with all applicable data protection standards and use state-of-the-art technologies to secure personal information and other sensitive data. More information regarding our data protection practices can be found in our Privacy Policy (located at http://www.cbtnuggets.com/privacy).
Human Rights
At CBT Nuggets our whole business is about giving people the tools they need to achieve their dreams. This mission is impossible if basic human rights are not recognized and fully respected. A commitment to Human Rights is a commitment to combatting discrimination, harassment, and violence in all of its forms. Complying with applicable laws is the bare minimum. We expect our employees, vendors, and business partners to be as dedicated as we are to promoting self-improvement and removing obstacles so that every person can enjoy freedom of association to safely express themselves and pursue their dreams.
Equal Employment Opportunity
At CBT Nuggets we expect that all employees will treat everyone with dignity and respect.
CBT Nuggets does not discriminate in regards to employment decisions, including, but not limited, candidate screening, and the hiring, promoting and discharging of employees, on the basis of race, color, religion, gender (sex), gender identification or expression, marital status, national origin, age, veteran status, sexual orientation, disability, genetic information, height, weight, compensation, familial status or any other characteristic protected by federal law or state law where CBT Nuggets has employees. CBT Nuggets will ensure that all employment decisions are based only on valid job requirements.
CBT Nuggets maintains an Affirmative Action Program in compliance with United States federal law.
Health & Safety
At CBT Nuggets we understand that our enterprise's well-being depends on the aggregate of our individuals’ well-being. We take health and safety seriously and we believe that this commitment is critical to protecting human rights; unsafe or unsanitary conditions are an affront to human rights. CBT Nuggets encourages anyone with a Health & Safety concern to promptly come forward so injuries can be avoided.
Child Labor
At CBT Nuggets we do not employ any person under the age of 15 or under the age for completion of compulsory education, whichever is higher. We hold our vendors and business partners to these same standards and take a strong stance against the use of child labor which unnecessarily places lives at risk and deprives those children of their human rights.
Forced Labor
At CBT Nuggets we do not employ, engage, or support in any fashion the use of forced labor. This prohibition extends to bonded or indentured labor as well as prison labor and any other form of compulsory labor. CBT Nuggets stands firm against human trafficking in all forms.
International Community
At CBT Nuggets we respect and honor the norms of the international community and expect our employees, vendors, and business partners to as well. This means honoring the resolutions of the United Nations and other international organizations and cooperating with others to promote human rights and environmental sustainability as fundamental to our society. CBT Nuggets is a signatory of the UN Global Compact.
Anti-Corruption & Anti-Bribery
At CBT Nuggets we stand firmly against all forms of corruption and bribery. We are committed to conducting business in an ethical and transparent manner. We believe that corruption and bribery do nothing but present unnecessary risk and take away from our corporate vision of giving people the tools they need to achieve.
Conflict Minerals
At CBT Nuggets we are committed to complying with all legislation regarding conflict minerals, and we never source materials from conflict zones or accept materials from unknown origins. We expect this same commitment from our entire supply chain and believe this commitment is integral to our positions on Human Rights and Environmental Sustainability.
Environmental Sustainability
At CBT Nuggets we are dedicated to promoting environmental sustainability. Whether engaged in local riparian recovery efforts, donating to global conservation causes, or just approaching our daily activities, we remain committed to act responsible and think sustainable. CBT Nuggets is undertaking initiatives to promote greater environmental sustainability, such as encouraging the development and diffusion of environmentally friendly technologies.
All of our employees, vendors, and business partners are required to abide by this Code of Conduct, and we expect this Code of Conduct to be a living document that reflects our positions on those matters of corporate responsibility which often require greater visibility. As previously noted, this Code of Conduct is not an exhaustive list and should serve as a guide for employees, vendors, and business partners.
If you have any questions or concerns regarding this Code of Conduct, or if you believe that an employee, vendor, or business partner of CBT Nuggets is not abiding by this Code of Conduct, we encourage you to contact us at legalteam@cbtnuggets.com.