For IT leaders
What IT leaders need to know before assigning this course
Email remains mission-critical, and on-premises Exchange 2016 environments fail in predictable places: undersized or poorly architected storage, mailbox databases with no replicated copies, and recovery procedures no one has ever practiced. When those gaps surface in production, the result is outages, escalations, and reliance on outside contractors.
Role fit: This administrator-level course suits IT Practitioners and system administrators who run or inherit Exchange 2016, including newer team members with no prior Exchange experience. Team Leads can also use it to standardize how the team handles mailbox databases.
Time investment: About 5.4 hours across six skills. Assign the storage-planning and high availability skills first for staff who own uptime, then the monitoring, troubleshooting, backup, and recovery skill for on-call rotations.
Risk and resilience: The training covers storage validation with JetStress, identifying failure domains, replicating databases in a Database Availability Group (DAG), and testing site recovery switchovers. The instructors stress practicing restores before they're needed, which supports documented, repeatable recovery procedures.
Change-management note: The course weighs design considerations for DAGs with Azure members, including file share witness placement and routing mail through Exchange Online Protection. This helps IT Directors test before committing to a production design.
Learners can build an optional Azure practice lab to rehearse database moves, mounts, and failovers away from production. Training Managers can group these skills into Playlists and use Team Reporting to track progress.
