Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900) Online Training

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UPDATED: February 16, 2026

Beginner

This Copilot and Agent Administration Fundamentals (AB-900) training prepares you to earn a valuable Microsoft AI certification. Keep your Microsoft 365 admin skills relevant and valuable in the age of AI. Learn how to enable your organization with Copilot, and roll out AI agents without compromising security, identity, or data protections. Microsoft expert James Conrad guides you through M365 governance, AI readiness, and modern IT management, so you can lead AI adoption with confidence and pass the AB-900 exam.

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What you'll learn with Microsoft AB-900 training

Support AI-driven productivity and Copilot adoption
Configure Microsoft 365 Copilot and AI agent settings
Use Microsoft 365 admin centers to manage cloud services
Navigate and administer Exchange SharePoint and Teams
Manage user groups and identity in Microsoft Entra
Apply Microsoft Purview and Defender XDR governance controls

Microsoft AB-900 training FAQs

Did the AB-900 exam replace the MS-900?

Yes and no. Microsoft is updating its fundamentals certifications to focus on AI-enabled environments, and AB-900 is the AI-focused successor to MS-900. While MS-900 covered Microsoft 365 basics, AB-900 extends that foundation into a Microsoft Copilot certification. This AB-900 course covers the fundamentals with a focus on Microsoft AI agents, governance, and secure AI adoption for modern workplaces.

How much does the Microsoft AI certification cost?

It costs $99 to attempt the exam for Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900). This course walks you through every topic on the exam blueprint, so you’ll be ready to pass on the first try.

Does a Microsoft Copilot certification pay well?

They can, especially as organizations roll out Copilot and AI automation. The AB-900 is an entry-level Microsoft Copilot certification that helps you get your foot in the door by teaching how to manage AI agents safely in Microsoft 365. Like any certification, it can give you an edge in promotions or job searches by setting you up for more advanced, higher-paying roles in IT support, operations, and cloud administration.

Is the AB-900 exam hard?

The AB-900 isn’t difficult when you’re prepared, but it does test modern admin skills and AI concepts. You’ll need to know how Copilot actually works, how AI agents interact with Microsoft 365, and how to navigate and configure settings across the Microsoft 365 admin centers. This course breaks everything down into approachable lessons and gives you hands-on practice opportunities so you can actually do the things the test will challenge you on.

Is a Microsoft AI certification worth it?

Absolutely. The AB-900 is Microsoft’s premier entry point into AI-driven cloud administration. As Microsoft shifts organizations away from legacy on-premises systems toward a cloud-first future, mastering Azure and Copilot is essential. This certification strengthens your fundamentals and proves you can manage resources in the modern, AI-powered cloud. It’s one of the fastest ways to show employers you are ready to lead the transition into the next era of enterprise technology.

Who is Microsoft AB-900 training for?

This AB-900 training course is for IT beginners, help desk technicians, security newcomers, and business professionals who support Microsoft 365 or Copilot rollouts. If you have your MS-900 and want an AI-focused update, this course shows you how Copilot and AI agents fit into the Microsoft 365 admin center and everyday productivity tools.

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Study guide

Download the free Microsoft AB-900 study guide to complete this course in about 18 hours.

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