Skill

Microsoft Teams Dial Plans and Call Routing

June 2022 with Lalo Nunez

Join Lalo Nunez as he reviews dial plans, call queues, and auto attendants within Microsoft Teams.

Recommended Experience

None

Related Certifications

Microsoft 365 Certified: Teams Administrator Associate

Related Job Functions

Lalo Nunez has been a CBT Nuggets trainer since 2020 and holds a variety of CompTIA and Cisco certifications. His areas of expertise include Cisco collaboration and networking.

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Skill Outline

1. Intro: Dial Plans and Call Routing Techniques (1:04)
2. Microsoft Teams Dial Plans (10:34)
3. Create and Manage Dial Plans (14:19)
4. Health Dashboards (5:24)
5. Create and Manage Call Queues (14:41)
6. Create and Manage Auto Attendants (13:02)
7. Manage Phone System Quiz (4:57)
8. Conclusion (0:04)

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