UCCX: Using Subflows for Business Hours and Holiday Check
March 2022 with Lalo Nunez
- 6 videos
- 54 mins
A prompt that plays to the caller informs them that school is closed today due to inclement weather.
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- Network Administrators
- Network Engineers