UCCX: UCCX and external databases
March 2022 with Lalo Nunez
- 6 videos
- 49 mins
Join Lalo Nunez as he demonstrates the creation of a script that reaches out to an external SQL database to retrieve data.
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- Network Administrators
- Network Engineers