UCCX: Specifying Business Hours within your script
March 2022 with Lalo Nunez
- 7 videos
- 45 mins
Lalo also uses the Time of Day and Day of Week logic.
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- Network Administrators
- Network Engineers