Skill
UCCX: Finesse IP Phone Agent
March 2022 with Lalo Nunez
- Intermediate
- 7 videos
- 45 mins
Join Lalo Nunez as he configures the Finesse IP Phone Agent so users can log in to Finesse using their phone instead of a browser.
Recommended Experience
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- None
- Network Administrators
- Network Engineers

Trainer