Skill
UCCX: CUIC and Agent Historical Reports
April 2022 with Lalo Nunez
- Intermediate
- 5 videos
- 51 mins
Join Lalo Nunez as he reviews the data that is contained in server Agent-related Historical reports.
Recommended Experience
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- None
- Network Administrators
- Network Engineers

Trainer