Skill

UCCX: Create a Prompt Recorder

March 2022 with Lalo Nunez

Join Lalo Nunez as he demonstrates the creation of a prompt recorder that allows a call center to create prompts by calling into an IVR.

Videos in this skill

1. Intro: Create a Prompt Recorder (1:03)
2. Supervisor Advanced Capabilities – Prompts (15:14)
3. Create a Prompt Recorder (26:29)
4. Test our Prompt Recorder (10:57)
5. Prompt Recorder Enhancements (15:06)

Reinforce core concepts and new skills with built-in quiz questions, and exams.

Explore new technology and apply your expertise in customized virtual labs.

Define your goals and stick to a training plan with help from our coaches.

Gain instant access to our entire IT training library, free for your first week. Train anytime on your desktop, tablet, or mobile devices.

Not sure where to start?
Call 541-284-5522 or try our .