Skill
UCCX: Create a Prompt Recorder
March 2022 with Lalo Nunez
- Intermediate
- 5 videos
- 1 hr 8 mins
Join Lalo Nunez as he demonstrates the creation of a prompt recorder that allows a call center to create prompts by calling into an IVR.
Recommended Experience
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- None
- Network Administrators
- Network Engineers

Trainer