New Skill

UCCX: Create a Prompt Recorder

March 2022 with Lalo Nunez

Join Lalo Nunez as he demonstrates the creation of a prompt recorder that allows a call center to create prompts by calling into an IVR.

Videos in this skill

1. Intro: Create a Prompt Recorder (1:03)
2. Supervisor Advanced Capabilities – Prompts (15:14)
3. Create a Prompt Recorder (26:29)
4. Test our Prompt Recorder (10:57)
5. Prompt Recorder Enhancements (15:06)

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