Skill
UCCX: Certificate and Resource Management
March 2022 with Lalo Nunez
- Intermediate
- 5 videos
- 57 mins
Join Lalo Nunez as he discusses the importance of certificates within Cisco Unified Contact Center Express and converts a UCCX self-signed certificate to a CA-signed (Certificate Authority) certificate.
He also discusses and configures UCCX resources and users.
He also discusses and configures UCCX resources and users.
Recommended Experience
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- None
- Network Administrators
- Network Engineers