New Skill

Hardware Troubleshooting Methodology

October 2022 with James Conrad

Join James Conrad as he shows you how to quickly and efficiently resolve problems using a six-step best practice methodology.

Videos in this skill

1. Troubleshooting: Soft Skills (8:27)
2. Troubleshooting: Identify the Problem (14:08)
3. Troubleshooting: Theory of Probable Cause (13:16)
4. Troubleshooting: Test the Theory (14:32)
5. Troubleshooting: Plan of Action, Verification, and Documentation (17:24)

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