CompTIA A+

CompTIA Core certifications

9 to 12 months experience recommended

Exams Towards this Certification

This foundational CompTIA A+ training prepares desktop support specialists to take the CompTIA A+ 220-1001 and CompTIA A+ 220-1002 exam, which are the two exams required to earn the CompTIA A+ Certification.

There’s a good reason why CompTIA’s A+ certification is the industry standard for desktop support specialists. The A+ certification demonstrates that its holder is a proven problem solver who can be relied on to execute all of the crucial, fundamental maintenance procedures for desktop users. CompTIA A+ certificate holders can configure and administer operating systems such as Windows, troubleshoot and resolve user support issues, install and maintain hardware, software and networks, and they can perform essential tasks such as data backups and recoveries. With the right experience, desktop support specialists who complete this CompTIA A+ 220-1001 and CompTIA A+ 220-1002 training will prove they're ready to step into systems administrator roles. For anyone who leads a technology team, this A+ training can be used for CompTIA A+ 220-1001 and CompTIA A+ 220-1002 exam prep, on-boarding new desktop support specialists, or as part of a team training plan.

A+: What You Need to Know

For any desktop support specialist using this training for exam preparation, our CompTIA A+ Certification course maps to the CompTIA CompTIA A+ 220-1001 and CompTIA A+ 220-1002 exam objectives, and covers topics such as:

  • Identifying, using and connecting hardware components and devices
  • Installing and supporting the Windows OS with command line and client support
  • Troubleshooting PC, mobile, device and network issues
  • Identifying and protecting against device and network connection vulnerabilities
  • Installing and configuring laptops and mobile devices

Who Should Take A+ Training?

This A+ training is considered foundational-level CompTIA training, which means it was designed for desktop support specialists with 6 months to 1 year of experience — or no experience at all. This A+ course is valuable for new or aspiring IT professionals, experienced desktop support specialists looking to validate foundational skills, and non-technical professionals.

New or aspiring network engineers

CompTIA A+ certificate training provides new support specialists with the critical IT skills they’ll need to launch their careers successfully. An employer who hires a CompTIA A+ certificate holder knows that even if such a person lacks experience, they have the knowledge to provide quality support. Many great careers in IT start at the helpdesk as a support specialist: you’ll learn people skills, IT fundamentals and jumping off points to much more specialized careers.

Experienced IT professionals

Experienced IT professionals. Having experience as a desktop support specialist is a great thing to have, but experience won’t assure an organization of your competence the way a CompTIA A+ certificate will. With this training, you’ll gain the confidence to accomplish any task asked of you. With this certification, you’ll show employers that you have proven skills that can be counted on.


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