You'll learn the specific protocols, services and software that make it possible to guarantee that your collaboration network never drops calls or shows a jitter or lag during any video calls. You'll learn how to develop a collaboration network with QoS in mind, test existing networks for QoS metrics, isolate problems and address them.
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7 HOURS OF TRAINING
0 VIRTUAL LABS
0 PRACTICE EXAMS
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Quality of Service (QoS) for Cisco Voice and Cisco Video FAQs: Cost, Training, Value
Systems administrators, network administrators and collaboration engineers will want to take this course. If your job calls for you making updates and configurations on the hardware or software of a collaboration network, you owe it to yourself to understand how quality of service is configured on Cisco networks and how to optimize it for yours.
No, this course isn't directly associated with any one certification. This is a relatively short course meant for fairly experienced collaboration professionals who need to know everything they can about implementing and maintaining Quality of Service in video and voice systems. That relates to the CCNP Collaboration, but isn't all of the contents of that cert.
The CCNP Collaboration is probably the best certification to consider after taking this course in Cisco Quality of Service. The core exam for CCNP Collaboration, 350-801 CLCOR, has a whole section on Quality of Service, and one of the concentration exams, 300-815 CLACCM includes Quality of Service as an important part of the exam.
You should take this course on Quality of Service for Cisco collaboration networks so that you can choose what are the most important services on your network and ensure they're never interrupted. The out-of-the-box prioritization settings for voice calls and video conferences won't match your needs, so learn to optimize and tweak them.