Retired Course

CCNA Collaboration Online Training

Note: The exam associated with this course was retired. However, this course still retains value as a training resource.
This course is scheduled to retire on January 1, 2024. Furthermore, the exams associated with this course have been retired. However, this course still retains value as a training resource.

In this intermediate Cisco Collaboration training, Jeremy Cioara covers the objectives in the 210-060 CICD and 210-065 CIVND exams, which are the two exams required to earn the CCNA Collaboration certification.

Cisco created the CCNA Collaboration certification to address a need for IT professionals dedicated to voice, video and mobile infrastructure. Cisco training is generally skills-based rather than product-based, but this CCNA Collaboration training focuses heavily on Cisco Unified Communications (UC).

After completing this Cisco collaboration training, you'll be ready to take the 210-060 CICD and 210-065 CIVND exams — and specialize as a collaboration engineer.

For anyone who manages Cisco collaboration equipment training, this CCNA Collaboration training can be used for CCNA Collaboration exam prep, on-boarding new collaboration engineers, or as part of a team training plan.

CCNA Collaboration: What You Need to Know

This CCNA Collaboration training maps to the Cisco 210-060 CICD and 210-065 CIVND exam objectives and covers topics including:

  • Understanding the components of Cisco Unified Communications (UC)
  • Creating user accounts and endpoint for Cisco UC Manager and Cisco UC Manager Express
  • Implementing video endpoints in converged Cisco video infrastructures
  • Configuring Cisco Unified IM and Presence
  • Implementing and troubleshooting Unified Communication and Collaboration, TelePresence, and Digital Media Player

Who Should Take CCNA Collaboration Training?

This CCNA Collaboration course is valuable for new IT professionals with at least a year of experience with collaboration equipment and experienced network administrators looking to validate their Cisco skills.

New or aspiring network administrators. It’s often the case that network administrators at small companies are generalists. You manage the network, routing and switching equipment, and even perform system operations, too. For many network administrators, that also means taking care of the phones and video conferencing equipment. If you’re a new network admin or technician tasked with configuring and maintaining collaboration equipment, this is the perfect reference material for you. This CCNA Collaboration course provides a general overview of Cisco collaborative tools such as internet-based phone and video communications media.

Experienced network administrators. Collaboration engineers often start as network administrators who start maintaining their collaboration equipment — and then either find they like it or realize it’s a lucrative network specialization. Specializing as a collaboration engineer is a great career move. This CCNA Collaboration training can help network administrators who have experience with video and VoIP chart a new career path as a collaboration engineer.

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