Retired Course

CCNP Voice Online Training

Note: The exam associated with this course was retired. However, this course still retains value as a training resource.
The exams associated with this course have been retired. However, this course still retains value as a training resource.

In this advanced Cisco training, Jeremy Cioara covers the objectives in the exams for the now-retired CCNP Voice certification.

After completing this Cisco training you'll know how to forge the brave world of a multi-site VoIP deployment with CUCM. Because these worldwide deployments can be flat-out overwhelming, the course walks through the design from the ground up. You will learn to connect multiple sites using voice gateways and intercluster trunks, designing and implementing a globalized dial-plan, implementing call processing redundancy, device mobility

This training formerly applied to CCNP Voice certification, which was retired and replaced by CCNP Collaboration. They were both designed by Cisco to validate the intermediate skills expected of a collaboration engineer with 3 to 5 years of experience and prepares you for advancement to more senior collaboration positions.

For supervisors, this training can be used for on-boarding new network administrators, or as part of a team training plan.

CCNP Voice: What You Need to Know

For any network administrator using this training for exam preparation, our CCNP Voice course maps to the exams’ objectives and cover topics such as:

  • Cisco Unified Communications Manager: understanding the big picture design
  • Implementing H.323 and MGCP gateway connections, SIP and intercluster trunk connections
  • Multisite connections: implementing SIP and intercluster trunk connections
  • Multisite QoS: addressing QoS concerns
  • PSTN access, handling incoming and outgoing calls, access for multiple locations
  • CUCM architecture: IP phone communication, call processing, redundancy, and licensing
  • Phone configuration, including boot process, DHCP, DNS, and registration
  • User management, including local users and LDAP server
  • CUCM installation and service activation
  • Switch integration: requirements, power over ethernet (PoE), and voice VLANs.

Who Should Take CCNP Voice Training?

This training is considered professional-level Cisco training, which means it was designed for network administrators. This CCNP course is designed for network administrators with three to five years of experience with collaboration equipment.

New network administrators. The normal path for a Cisco engineer is to earn a CCNA and then get a few years of experience under their belt before tackling more advanced training and certifications. But if you completed an initial certification before you entered the workforce, you may feel ready to specialize in Cisco collaboration engineering. Even if you don’t go on to earn a certificate immediately afterward, this training is the best way to become an expert in voice and video collaboration.

Experienced collaboration engineers. If you’ve been working on networks for several years but have gradually found your job responsibilities drifting more toward handling collaboration equipment like video teleconferencing, VoIP infrastructure or multisite voice networking, you might want to start thinking of yourself as a collaboration engineer. This training can help you to understand parts of collaboration engineering you might’ve overlooked or never gotten trained in and help introduce you to new, better solutions to many collaboration problems and headaches.

What is it like to train with us?

Our learners say it best.

Helps me learn the skills I need when I need them

THOMAS S. | SYSTEMS ENGINEER & CONSULTANT
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