What Cisco’s CCNP Collaboration Refresh Means for IT Teams

The CCNP Collaboration refresh is ongoing, with Cisco updating the 350-801 CLCOR exam from v1.2 to v2.0. The exam is for both the CCNP Collaboration and CCIE Collaboration certifications. More than half of the exam’s domains are getting an overhaul, a step in line with Cisco’s current slew of broad updates.

While the core domains of voice, video, and call control remain, the hybrid and cloud-based domains are getting more focus. According to the official exam topics, the new version is better in tune with how organizations manage these collaboration platforms. Passing 350-801 CLCOR also earns you the Cisco Certified Specialist – Collaboration Core credential.

The new blueprint version moves up from v14.x to v15.x. If you’re keen on taking this exam in the near term, you can review Cisco’s broader certification direction on the CCNP Collaboration certification overview page.

More Focus on Hybrid Collabs

The exam now has more emphasis on hybrid and cloud-first collaboration systems. There's additional content on Webex-first deployments and cloud-based call control. Cisco is aware of how organizations integrate on-prem Cisco Unified Communications Manager (CUCM) with Webex services, and the exam covers this topic in more detail.

Another change is how hybrid calling, device management via the Webex Control Hub, and cloud-connected features now play a central role. 

The domain of Mobile and Remote Access (MRA) is also getting greater attention. MRA allows for secure calling, messaging, and meetings without a VPN. As remote and distributed work continues, secure external connectivity is now the norm. A more detailed look at this update is available at the Cisco Expressway configuration guides.

Meanwhile, the new blueprint reduces emphasis on older licensing-heavy topics.

Why the CCNP Collaboration Refresh Matters to Your IT Team

With these updates, Cisco recognizes the evolving day-to-day operations of collaboration pros. Getting the certification means you and your IT team understand hybrid calling between Webex and CUCM. It also shows that you are adept with Webex Control Hub and can support remote workers via Expressway and MRA.

More IT teams now use cloud-first features alongside on-prem call control systems. You need to know how to connect offices with mobile and home employees, while maintaining security and call quality.

The CCNP Collaboration Refresh appeals to several roles, including the following:

• Collaboration and voice engineers

• Network engineers

• UC administrators

• Webex hybrid collaboration specialists

• IT managers and architects

Prepare for CLCOR v2.0 With CBT Nuggets

CBT Nuggets is launching a fully updated CLCOR (350-801) v2.0 course. Currently in development by trainer Lalu Nunez, it is scheduled for release in June 2026. CBT Nuggets rebuilt the course from the ground up to better reflect the new blueprint and modern hybrid deployment models.

This 350-801 CLCOR v2.0 Training focuses on the following:

• Voice

• Video

• Call control

• Webex integration

• Hybrid architectures

• Secure remote connectivity

As with all CBT Nuggets courses, it is taught by experienced IT professionals with real-world experience deploying and troubleshooting collab systems. More than a preparation for the 350-801 CLCOR exam, the course will help you become prepared for real-world job demands.

Hybrid collaboration and cloud-connected architectures are here to stay as the definitive enterprise communication strategy. With CBT Nuggets, you are better equipped to align with the ongoing shift. Download the free 350-801 CLCOR study plan and get started on your CCNP Collab certification journey.