UCCX: Call Recording and Wallboards
June 2022 with Lalo Nunez
- 5 videos
- 45 mins
Join Lalo Nunez as he configures features to enhance the functionality of our call centers, including Silent Monitoring, Call Recording, and Wallboards.
- Basic knowledge of Cisco Unified Communications Manager (CUCM) and understanding of basic call center operations is recommended.
- VMware Workstation or VMware ESXi
- Network Administrators
- Network Engineers