Skill

Troubleshoot CUBE Dial Plan Elements

July 2024 with Lalo Nunez

Join Lalo Nunez as we learn to monitor the rules and configurations that route and process our phone calls, diagnose any problems with call routing, and resolve them.

Recommended Experience

Basic understanding of IP networking and VoIP technology
Familiarity with Cisco collaboration tech
Hands-on experience with SIP protocol and telephony configurations

Related certifications

None

Related Job Functions

Collaboration administrator
Network administrator
VoIP engineer

All it took was the command prompt in Windows 95 to get Lalo hooked on technology. Nowadays, his passion is Cisco collaboration technology.

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Skill Outline

1. Introduction (1:21)
2. debug voip ccapi inout (10:28)
3. How to identify the Call ID (6:25)

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