Skill

Describe Account Management in Microsoft 365

July 2023 with Kelvin Tran

Join Kelvin Tran as he walks through the various pricing and support structures available for Microsoft 365 subscriptions and highlights various management tools available for an organization's Microsoft 365 accounts.

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Related Job Functions

Kelvin has spent most of his life deeply invested in the world of IT and development.

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Videos in this skill

1. Overview (0:12)
2. Introduction (2:54)
3. Discovering Microsoft 365 Plans (10:20)
4. Exploring Types of USLs (1:38)
5. Describing Microsoft 365 Purchasing Options (9:38)
6. Managing Microsoft 365 Subscriptions (15:12)
7. Defining Service Level Agreements (SLAs) (12:15)
8. Exploring Microsoft 365 Support Options (9:06)
9. Conclusion (0:04)

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