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Garth Schulte
Nugget trainer since 2002
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Intro to Desktop Support FAQs: Cost, Training, Value

What will you learn in this introduction to desktop support training?

This introductory course in desktop support is about explaining the big career field that is desktop support – as well as answering common questions about it. You won't learn a ton of actual troubleshooting and device configurations, but you will learn about jobs, certifications, how to get started, and much more.

Who should take this introductory desktop support course?

Anyone who's even a little bit curious about desktop support (also known as systems administration or help desk) should take this introductory course on desktop support. If you're a student considering an IT job, take this desktop support training and you'll learn how to make the best of your options.

Is this introductory training in desktop support associated with any certifications?

No, this desktop support course wasn't designed for exam preparation. Although there are sections in this course that explain hardware, software and utilities used in desktop support, they contextualize when and why you use them in the career field and don't spend much time, for example, on configuring them.

What certification should you consider after taking this introductory course in desktop support?

One of the topics of this introductory course in desktop support is the certifications you can earn to jump-start your desktop support career. Many brand new or even pre-career systems administrators pursue CompTIA's IT Fundamentals+ – it's specially designed to see if an IT career is a good fit for you.

Why should you take this introduction to desktop support training?

You should take this introduction to desktop support because the world of desktop support is huge, and even if you're only a tiny bit curious about a career, how would you be helped by not learning more? Watch and learn if the career is right and how to get started.
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