Retired Course

CompTIA A+ (Core 220-1002) Online Training

Note: The exam associated with this course was retired. However, this course still retains value as a training resource.
The exam associated with this course has been retired. If you'd like to prepare for the newest version of the exam, please watch our CompTIA A+ (220-1102) course.This course will be retired from our catalog on 4/1/24.

In this foundational CompTIA A+ training, Keith Barker, Knox Hutchinson, and Garth Schulte prepare learners to take the Core 220-1002 exam, which is one of two exams required to earn the CompTIA A+ certification.

While the first exam is mostly hardware and networking, the Core 220-1002 exam primarily covers software, security, troubleshooting, and operational procedures like backup, recovery, safety, and documentation.

CompTIA A+ is a common entry point into IT certification. That’s because the two A+ exams validate a wide range of hardware, software, security and even cloud topics. In this latest update to the Core curriculum, CompTIA broadened the A+ curriculum to include cloud services, advanced networking, and virtualization — essential skill sets from day one in most IT jobs.

With at least 6 to 12 months of desktop or hardware experience, IT professionals who complete this Core 220-1002 training will be better prepared to step into more senior support roles while laying the groundwork to step up as a junior system or network administrator.

For anyone who manages a help desk or IT team, this A+ training can be used for exam prep, on-boarding new support techs or sysadmins, or selectively curated for any training plan.

Core 220-1002: What You Need to Know

This CompTIA A+ training maps to the CompTIA Core 220-1002 exams objectives, and covers topics such as:

  • Software, including scripting languages and files, data types and variables, arrays and loops, and comments
  • Hardware components and how they work
  • Different networking types and protocols and how to configure networking connections
  • How to properly care for data, including backups and sensitive data, and dispose of it when needed
  • Troubleshooting for common mobile issues
  • Unix, macOS, and Linux maintenance, tools, and features
  • How to deal with modern-day threats such as malware

Who Should Take CompTIA A+ 220-1002 Training?

This A+ training is considered foundational-level CompTIA training, which means it was designed for technical support specialists with 6 to 12 months of experience - or no experience at all. This Core 220-1002 course is valuable for new or aspiring IT professionals, experienced technical support specialists looking to validate foundational skills and non-technical professionals.

Desktop hardware user training. This CompTIA A+ training is designed for someone with little to no technical experience, so CompTIA training is ideal for training non-technical professionals who would benefit from a basic knowledge of hardware, software, cloud computing, and even troubleshooting. CompTIA A+ training is the gold standard for teaching new IT professionals the ropes — and you can use it to train your entire team.

New or aspiring IT professionals. This CompTIA A+ training is the perfect first step for anyone who just landed their first IT job — or those thinking about getting into the IT field. Anthony teaches the basics including backups, security, operating systems, hardware, configuring network connectivity, disposing of old devices and data, and more in this introductory technical support course. This Core 220-1002 course can help prepare you for the A+ certification exam as well, which can open up new opportunities, such as a career in desktop or technical support or even as a junior system administration.

Experienced IT professionals. CompTIA A+ training might be foundational, but even experienced technical support specialists can use a refresher from time to time. That’s particularly true with the skills relating to the care and management of computers and networks. (Everyone can use those.) Particularly with the updates from the 900-series A+ series, every network tech or systems administrator should crack open this course even if they don’t plan to get certified.

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