Skill

Troubleshoot Performance Issues

February 2025 with Keith Barker

Join Keith Barker as we learn how to identify and fix problems that slow down networks. We're learning about limited bandwidth, delays, and poor wireless performance, as well as how to measure and improve the overall quality of a network connection.

Recommended Experience

Familiarity with basic networking concepts and devices
Experience using diagnostic tools to monitor and analyze network performance
Understanding of common issues that affect wireless signal strength and stability

Related certifications

Network+

Related Job Functions

Network technician
IT support specialist
Network engineer

A former full-stack developer, Shaun Wassell brings a wealth of web development and programming experience to his training.

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Skill Outline

1. Intro to Troubleshooting Performance Issues (0:39)
2. Network Bandwidth (8:28)
3. Network Congestion and Contention (9:57)
4. Latency, Packet Loss, and Jitter (11:34)
5. Cisco Service Level Agreements (SLAs) (11:43)
6. 09 Performance Lab walkthrough (1:00)

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