In this intermediate Salesforce skills training, Jamie Grettum prepares learners to use the Salesforce Classic Interface.
With each release, Salesforce Lightning becomes more stable, and Salesforce Classic steps closer to the legacy technology bin. But Classic is still very much alive. Salesforce may not be developing new features for Classic, but it’s not taking any away. That means this Salesforce Classic training is still the perfect user training for any office that hasn’t switched over.
Once you're done with this Salesforce training, you'll know how to navigate Salesforce Classic, import and export data, manage users, control access to data, and create Reports and Dashboards. Learners who are new to administering Salesforce will benefit from progressing through the whole course, while experienced learners may find it more advantageous to jump into the Nuggets they find most valuable.
For anyone who manages Salesforce training, this training can be used to onboard new employees, curated into individual or team training plans, or as a Salesforce reference resource.