Salesforce Skill Courses
All CBT Nuggets Salesforce training videos have embedded quizzes that ensure learners are engaged in the content and retain the most useful information. If organizations need to transition to Salesforce Lightning, our Salesforce training courses can make the process easier for IT pros and end users.
- Salesforce Lightning Interface - Salesforce Training
Skills Course6 skills6 hrs 41 mins
- Salesforce Classic Interface - Salesforce Training
Skills Course2 skills8 hrs 17 mins
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- Salesforce Now Helps Admins “Encourage” Users to Adopt Lightning
You’ve probably already seen the tools show up. You might already be using them. Either way, here are ways admins can encourage their users to adopt Lighting.
- Salesforce Classic is Dead — and It’s Going to Be Okay
The beginning of the end of Salesforce Classic is near. We’ve been saying that for a while, but now it’s getting real. If you purchased certain Salesforce licenses after July 2018, you never knew Classic.
- Salesforce Classic is (Almost) Officially Dead
Slowly but surely (and somewhat sneakily), Salesforce has been pushing users toward Salesforce Lightning. Classic is still hanging on, but you might want to prepare to move on.
- How Salesforce Will Make You a Customer Relationship Expert
Developing an effective way to keep track of contact with your customers will likely involve some sort of customer relationship management (CRM) platform, such as Salesforce Classic. There are plenty of options out there to consider, but only one reigns supreme. Take a look at how Salesforce Classic is the CRM platform you should be using to build the best connections with your customers.
- 5 Salesforce Trainer Hacks for System Admins
If your team is working with Salesforce Classic, you know that learning the platform is a job best done one day at a time. In this 30-minute webinar, CBT Nuggets trainer Jamie Grettum shows you how to make your end-user training stick with five easy-to-remember hacks.
- 5 Things Salesforce Lightning Does Better
Lightning has been around for a few years now, but it hasn’t quite been ready for primetime. Earlier this year, Salesforce released some of the features that needed Lightning. Start learning Lightning before Salesforce retires the Classic view.
- How to Effectively Communicate with Salesforce Classic
Salesforce Classic has the potential to be an awesome communication and collaboration tool, if you fully understand the mechanics behind how to use it comprehensively. Discover the methods that you can use to communicate more effectively with both your team and your customers to become an information transmission guru.
- 4 Salesforce Classic Tricks You Should Try
Salesforce is an incredibly robust customer relationship manager. But there are some simple tricks and shortcuts that can turn you into a Salesforce superuser! Here are four tips that will help you become a Salesforce expert in no time.
- Why Salesforce Classic Isn’t Going Away Anytime Soon
The internet is praising Salesforce Lightning, a new customer relationship management (CRM) platform, for good reason. But the Classic edition of Salesforce does have benefits that are crucial to being able to communicate with your customers effectively. Read on as we highlight the benefits of Salesforce Classic and explore why hopping on the Lightning bandwagon might not be the next step for you.
- 6 Signs Salesforce Classic is Fading Away
The signs are clear. Salesforce Lightning is finally ready for primetime. Importantly, that has some big implications for Classic. You can just look at the Salesforce Spring 2018 Release notes to know Classic is on the way out. We did.
- This Week: Salesforce Classic Admin
This week, we took a step into a whole new world of Salesforce training. We discussed Salesforce strategy, how to be a customer relationship expert, the signs you should be using Salesforce Classic, and why the classic Salesforce isn’t leaving us anytime soon. We also celebrated by learning some awesome Salesforce hacks with CBT Nuggets trainer Jamie Grettum.
- This Week: Salesforce Lightning
Saleforce’s Winter 20 Release dropped last month and it’s clear that the end is near for Salesforce Classic. It’s time to go all in with Salesforce Lightning.
- This Week: Salesforce Classic End User
Are you ready to start getting hands on with Salesforce? Discover the tricks you should try, how to communicate effectively with the platform, and how you can get the experience you need to work with Salesforce’s Classic Interface.
- If You’re Just Using Salesforce Trailhead, You’re Missing Out
Salesforce Trailhead is awesome. We can all agree with that. It’s robust. You get points for answering questions. It’s free. Though, most companies use multiple methods of training users. Here’s why you need more than Trailhead to build an effective Salesforce training program.
- 7 Organizations Using Salesforce That Will Shock You
More than 150,000 companies are using Salesforce to help build solid and meaningful connections with their customer bases. Here are seven companies that use Salesforce, as well as how Salesforces benefits them, and ways Salesforce can benefit your own team.
- 4 Ways You Can Start Using Salesforce Classic
Organizational admins are tasked with building out and setting up a plan for an effective usage of a customer relationship management (CRM) platform. But how can admins manage and keep a pulse on all the different pieces of the strategy moving forward from the planning stages? Discover four ways that you can monitor your data in Salesforce to make sure that it’s being used efficiently and effectively.
- 9 Signs You Should Be Using Salesforce Classic
Processes for your business are growing larger and more complex. This could lead to more administrative headaches, but it doesn’t have to if you make good choices. Using customer relationship management (CRM) products, such as Salesforce Classic, can benefit your organization in surprising ways. Read nine signs that enough is enough and that you should enlist this awesome tool to help you out.
- 7 Best Beta Features in the Salesforce Winter 20 Release
With every Salesforce release comes new features. While they may be in beta, there’s plenty to get excited about. Here are several Winter 20 release features worth exploring.
- How to Craft a CRM Strategy with Salesforce
As your business grows, you need a way to look ahead, replicate your best practices, and build close relationships with your customers. Using Salesforce Classic to help your organization build a customer relationship management (CRM) strategy can help you to accomplish it all! Check out our guide to building a CRM strategy that will help your organization grow exponentially.
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Salesforce is a leading customer relationship management platform (CRM) that allows organizations to build stronger relationships with customers and potential leads. For the last few years, Salesforce has been transitioning users from its Classic platform to its Lightning platform.
With each release, Salesforce Lightning becomes more stable and moves closer to being the default interface for Salesforce. But, Classic is still very much alive. Salesforce may not be developing new features for Classic, but it’s not taking any away. That means this Salesforce Classic training is still the perfect user training for any office that hasn’t switched over.
This move from Classic to Lightning — and the lingering of Classic — has caused concern among both users and administrators. For users, they need to learn a whole new interface, which keeps them on Classic. For administrators, they have to not only support an entire new Salesforce, but also train users on the new interface while still supporting the old interface. This training will help both Classic and Lightning users — and also help administrators transition their users to Lightning.