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In this foundational Microsoft skills training, Simona Millham advances technical and non-technical professionals' knowledge about Outlook.
Outlook is much more than just an inbox. It’s a repository for all of a business’ communications, meetings, and notes — as well as a central dashboard for most of your work activity. Most people still spend quite a bit of their workday using Outlook, but have barely scratched the surface of what it can do.
After this Outlook training, you’ll be able to organize your email with folders, flags and custom views, manage your email with rules, automatic replies and email templates, and consolidate your many email accounts into one place. If you’re new to Outlook, start from the beginning. For everyone else, start watching this Outlook training where you feel most comfortable — and feel free to skip around.
To use this training, you should be using a traditional Outlook 2019 license as opposed to an Office 365 subscription license.
For anyone who manages technical and non-technical professionals, this Microsoft training can be used to onboard new technical and non-technical professionals, curated into individual or team training plans, or as a Microsoft reference resource.
Outlook 2019: What You Need to Know
This Outlook 2019 training contains videos that cover topics including:
- Connecting an Office 365, Exchange, or Google email account to your Outlook account
- Creating appointments and scheduling meetings in Outlook Calendar
- Creating, importing, and exporting contacts
- Using Mail Merge to create personalized letters and address labels
- Creating Outlook tasks and marking them as complete
- Managing somebody else's tasks on their behalf
- Integrating Outlook with OneNote
- Understanding Outlook forms, such as appointment forms and contact forms
Who Should Take Outlook 2019 Training?
This Outlook 2019 training is considered foundational-level Microsoft training, which means it was designed for technical and non-technical professionals with no Outlook experience. With that said, even the most advanced Outlook users will still learn something they didn’t know from this training.
Productivity tools user training. If you use Outlook but you’ve never formally learned about it, there are tools and functionality you’re missing out on. Learn about sending, receiving, and managing emails; how to use search and archiving functions, how to work with the calendar to schedule appointments and meetings, and more. Non-technical professionals who complete this training will have better proficiency with Microsoft Outlook 2019 and be one step closer to being prepared for the Microsoft Office Specialist Outlook certification, which can help them transition to more advanced technical and non-technical roles.
New or experienced IT professionals. You may have a ticketing system, but Outlook is likely still your dashboard for emails, meetings, invoices, and critical communication. Refresh and improve your Outlook email management and scheduling skills with the Outlook 2019 training. While this Microsoft training prepares you for the Microsoft Office Specialist Outlook certification, it can also help you brush up on Outlook 2019 basics. Learn about sending and receiving emails, managing your Inbox, search and archiving, scheduling meetings and appointments, and using Outlook to check multiple email addresses.