Skill

Using Support Resources

with Bob Salmans

Join Bob Salmans as we learn where to find help and support as administrators. We'll learn to create support tickets, manage licenses and use diagnostic tools.

Recommended Experience

Experience with F5 BIG-IP
Experience interacting with technical support
Basic understanding of system diagnostics

Related certifications

F5 Certified! Administrator, BIG IP

Related Job Functions

F5 administrator
Network administrator
Network engineer

When it comes to cybersecurity, you'd be hard pressed to find an instructor with the experience and knowledge that Bob Salmans brings to his training.

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Skill Outline

1. Introduction (0:23)
2. Characteristics Of A Support Ticket (11:17)
3. Licensing Processes (6:44)
4. Online Support Resources (7:37)

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