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Professionalism Skill Courses
Job-focused training
Our professionalism training videos include embedded quizzes to ensure individuals are engaged in the content they are watching and retaining information. With this training, employees and organizations can take a proactive approach to create respectful and productive workplaces for everyone.
- Demonstrating Professionalism Training
Skills Course1 skill 20 mins - End-User Security Awareness Training
Skills Course5 skills2 hrs 6 mins - GDPR Awareness Training
Skills Course1 skill 37 mins - Soft Skills for Business Training
Skills Course11 skills7 hrs 2 mins - Service Management Training
Skills Course6 skills4 hrs 59 mins
More on our blog
- Professional Networking: A Guide for IT Pros
You’ve decided to go down the IT rabbit hole. Networking, both the social act as well as the technology, is a good place to start. And if you want to take that one step further, Cisco is a fine place to begin. Explore how you can accelerate your career’s lift-off and find the right track to your dream job.
- HR Professionals Are Finding Untapped Talent in Their Own Workforce
It should be easier to recruit talent in a good economy. Recruiters and HR pros know that candidates feel secure when times are good and may be willing to explore new opportunities. Yet, HR professionals are feeling squeezed for qualified candidates.
- 8 Essentials of Professional Chat Etiquette
Let’s face it. You were probably just chatting or texting with someone whose desk you can see from yours. That’s life. But, work is still work, and sometimes you need to be professional via chat. With some remote jobs actually performing interviews via chat, this is a good time to brush up on your professional chat etiquette.
- Taking Charge of Your Professional Development
CBT Nuggets trainer Chris Ward discusses ways you can take charge of your professional development in this webinar. Review the recording to learn what practical steps you can take to ensure that you are growing in ways that will advance your career in IT.
- This Week: The Self-Employed IT Professional
This week, we went through all of the ins and outs of branching out and becoming your own boss as an IT pro. We talked about the pros and cons, how to put yourself out there, and how to communicate that you’re a valuable asset that companies can use to make some IT magic happen.
- 5 IT Training Secrets from a Professional Triathlete
What do IT training and training for triathlons have in common? More than you might think! After all, what do you have to do to earn a cert or win a race? Train, train, and train. Evan Pardi, a CBT Nuggets-sponsored triathlete, shares some training tips that can benefit IT pros in their training journeys.
Professionalism
IT may be all about the technology, but it’s also a service-based field as well. Even if you’ve left the help desk behind, you’re still dealing with people constantly. Whether it’s the network engineer in the office next door, C-level executives, or your junior admins, companies work best when teams collaborate and individuals get along. The performance of a team or company comes from everyone coming together with their individual skills. To make all those skills work together means all the people need to work together — professionally.
Your technical skills can carry you a long way in IT, but soft skills also matter. Conversely, if you are lacking in technical skills, but you provide an excellent customer service experience, you could actually outpace people who are doing a better job than you technically. Having both technical and soft skills is a winning combination for any professional.