For IT leaders
What IT leaders need to know before assigning this course
Firewall environments rarely break because of exotic attacks. They break when rules overshadow each other, NAT is misconfigured, decryption is applied inconsistently, or a cloud-authored config doesn’t behave as expected. This course gives network and security teams a shared, repeatable method for building, troubleshooting, and scaling Palo Alto NGFW deployments.
Role fit: Built for IT Practitioners with networking fundamentals who are moving into operational security roles. It is intermediate level. Team Leads can assign it to engineers who will own day-to-day firewall operations.
Time investment: About 17 hours across 17 skills, most around an hour each. That makes it practical to schedule one skill per week without pulling engineers off production work.
Risk and operations: Topics include:
- Security policy evaluation and hit counts
- App-ID and User-ID
- SSL forward proxy and inbound inspection
- Security profiles and content updates
- HA, certificates, and backups
These are the controls that support audit readiness and reduce outage risk.
Change management: The course moves from local firewall management into cloud-based policy authoring. It uses folders, variables, and region-specific configuration details to help teams keep policy structure consistent across environments. Teams planning cloud-managed firewall operations get a common playbook before rollout.
Skills include troubleshooting scenarios built on a shared checklist: routing, address translation, and permissions. The course is best fit for teams that need practical Palo Alto NGFW operations training, with a foundation for deeper firewall engineering work afterward.
