Retired Course

Skype for Business Online Training

Note: The exam associated with this course was retired. However, this course still retains value as a training resource.
This course will be retired June 22, 2023.

In this foundational Microsoft skills training, Simona Millham teaches learners how to connect and collaborate with their teammates regardless of location.

Skype for Business offers three types of real-time communications: instant messaging, voice and video calling, and online meetings. After finishing this Skype for Business training, you'll be proficient in all three. You’ll learn to start conversations with instant messaging, voice, or video calls, broadcast to peers across the world, or share your screen during meetings.

If you're new to Skype for Business, you'll benefit from progressing through the whole course. For everyone else, start watching this Skype training where you feel most comfortable — and feel free to skip around.

For anyone who leads an IT team, this Microsoft training can be used to onboard new technical and non-technical professionals, curated into individual or team training plans, or as a Microsoft reference resource.

Skype for Business: What You Need to Know

This Skype for Business training has videos that cover topics such as:

  • Introduction to Skype for Business
  • How to use the Skype for Business Application
  • Instant messaging
  • Using Skype on any device
  • Managing contacts
  • Placing calls
  • Collaborative tools
  • Scheduling, attending, and presenting at Online Meetings

Who Should Take Skype for Business Training?

This Skype for Business training is considered foundational-level Microsoft training, which means it was designed for technical and non-technical professionals with no Skype for Business experience. With that said, even the most advanced Skype for Business users will learn something they didn’t know from this training.

Skype for Business end-user training. With the rise of teleconferencing, Skype for Business training can benefit non-technical professionals with any level of expertise. Learn how to use Skype for Business with this Microsoft training, including how to place calls, and schedule, manage, and oversee online meetings. You’ll also learn how to use Skype on any device and how to manage contacts and use Skype collaboratively.

New or experienced IT professionals. IM and video conferencing aren’t new technologies, but they are to some people. If your company is using Skype for Business, then you’ve probably received one or two support tickets about the service. Not that it’s a faulty system, but users may not be familiar with the intricacies of the system, which means they’ll be coming to you. Reduce your tickets and drop-by requests with Skype for Business user training.

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