New Skills

New Training: Cisco Collaboration: Configure Globalized Call Routing in Cisco Unified CM

by Team Nuggets
New Training: Route Patterns, Route Lists and Route Groups picture: A
Published on May 14, 2021

In this 7-video skill, CBT Nuggets trainer Lalo Nunez covers globalized call routing within CUCM Watch this new training.

This training includes:

  • 7 videos

  • 47 minutes of training

You’ll learn these topics in this skill:

  • Call Routing Demo Intro

  • Route Groups Demo

  • Route Lists Demo

  • Route Pattern Demo: Creating our Dial Plan

  • Route Pattern Demo: Completing our dial plan

  • Local Route Groups

  • Digit Manipulation

How to Configure a Local Route Group

Local Route Groups are a component of the Cisco Unified Communications Manager or CUCM platform that are designed to limit the complexity of the CUCM platform for organizations with multiple sites. The Local Route Group feature reduces the number of route lists and route patterns that would be associated with a given location.

This allows organizations to create one generic route pattern and route it to the Local Route Group. In this scenario, the Local Route Group will have access to each location’s local gateway such that it can pass on this request without needing a direct mapping through the route list.

Local Route Groups can be configured directly through the Cisco Unified Communications Manager platform. This feature found within Route/Hunt within the Call Routing section can be configured with ease to greatly reduce your Cisco Unified Communications Manager environment's overhead and complexity.

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