Ultimate Tech Support Cert Guide: Download

The Ultimate Tech Support Cert Guide lists the prerequisites and recommended experience level for the most popular certifications from major hardware, software, and cloud vendor typically associated with technical support and help desk roles, and how they fit into your career.

In this 119-page certification guide, you’ll find:

• How to Succeed in Tech Support
• CompTIA Certifications
• Microsoft Certifications
• Cisco Certifications
• VMware Certifications
• Citrix Certifications
• ITIL Certifications

Each chapter is ordered from foundational to expert. Choose your path based on your experience and career goals.