Skill
Documentation Best Practices
July 2019 with Knox Hutchinson
- Entry
- 6 videos
- 27 mins
Join Knox Hutchinson as he covers the best practices associated with different types of documentation.
Gain an understanding of network topology diagrams, incident documentation, inventory management documentation, knowledge bases, articles, and wikis. And learn about policy documentation, including regulatory, compliance, acceptable use, and password policy documentation.
Gain an understanding of network topology diagrams, incident documentation, inventory management documentation, knowledge bases, articles, and wikis. And learn about policy documentation, including regulatory, compliance, acceptable use, and password policy documentation.
Recommended Experience
- None
- None
- Technical support specialist
- Field service technician
- IT support technician
- IT support administrator
Trainer