Skill
Change Management Best Practices
July 2019 with Knox Hutchinson
- Entry
- 4 videos
- 15 mins
Join Knox Hutchinson as he teaches you how to properly make changes to systems and code.
Gain an understanding of change management documentation, risk analysis, and backout plans. Learn how to define the purpose and scope of change, how to plan for change, how to gain end-user acceptance, and how to document changes.
Gain an understanding of change management documentation, risk analysis, and backout plans. Learn how to define the purpose and scope of change, how to plan for change, how to gain end-user acceptance, and how to document changes.
Recommended Experience
- None
- None
- Technical support specialist
- Field service technician
- IT support technician
- IT support administrator
Trainer