00:00:00 - Hello, and welcome to this CBT
Nuggets training course on
00:00:03 - Microsoft MCTS Exam 70-664:
Microsoft Lync Server 2010
00:00:09 - Configuring.
00:00:10 - My name is Tim Warner, and I'm
extremely excited and grateful
00:00:13 - to be your instructor.
00:00:14 - What will we be covering in
this introductory Nugget?
00:00:17 - Well first, we're going
to answer the question
00:00:19 - preliminarily, what exactly
is Lync Server 2010,
00:00:22 - and why do I care?
00:00:24 - Over the past year or two,
there's been a lot of hubbub,
00:00:27 - a lot of industry hubbub, a
lot of talk on the street
00:00:30 - about Lync.
00:00:31 - However, in my experience, many
of these people who hear
00:00:34 - this hubbub about how wonderful
Lync Server is don't
00:00:38 - really understand what the
product is specifically.
00:00:41 - And there's a fact to that that
Microsoft has a tendency
00:00:45 - to over-complicate products.
00:00:47 - And I'm going to tease apart
the various Lync components
00:00:51 - for you, such that by the end
of this Nugget you'll
00:00:54 - understand exactly how
the product works.
00:00:56 - We'll then look at how I
organized the training, and
00:00:59 - I'll provide you with some
practical tips and tricks on
00:01:01 - how you can approach this
training course for maximum
00:01:04 - impact with minimum time.
00:01:06 - Many of you are interested in
pursuing the MCTS or MCITP
00:01:11 - credential in Lync
00:01:13 - Yet, others I understand don't
care so much about
00:01:15 - certification, but instead they
simply need to know how
00:01:18 - to administer Lync Server.
00:01:20 - Perhaps you're tasked at your
job with rolling out Lync and
00:01:23 - you have no idea
where to begin.
00:01:24 - Well, you're in good hands in
this training course, friends.
00:01:27 - Finally we're going to revisit
the subject of certification
00:01:30 - and understand how this
particular cert exam fits into
00:01:34 - Microsoft's overall
00:01:37 - Again, very recently in 2012,
Microsoft has changed their
00:01:42 - playing field with regard to
their IT pro certifications,
00:01:46 - so I want to make you fully
aware of what's going on and
00:01:49 - bring you completely
up to date.
00:01:50 - What is Microsoft Lync
00:01:54 - Lync Server 2010 is a Microsoft
00:01:58 - product that gives us
00:02:01 - communications.
00:02:03 - Real-time communications means
that person A and person B are
00:02:07 - communicating with each
00:02:10 - Traditionally in a business
environment, you have
00:02:12 - asynchronous communication,
typically via email in which
00:02:16 - person A sends a message to
person B, has no idea when or
00:02:20 - if the person read
00:02:21 - And then maybe just maybe, the
person sends a reply and the
00:02:25 - communication goes that way.
00:02:26 - Some organizations over the
years have adopted instant
00:02:29 - messaging solutions.
00:02:31 - The worst case scenario
is to use a public IM
00:02:34 - infrastructure, like AOL Instant
Messenger, that gives
00:02:37 - synchronous communications where
two people can be online
00:02:41 - at the same time and communicate
00:02:43 - keyboards, maybe send files
back and forth.
00:02:46 - Now, what's the problem
00:02:48 - Well, the problem is if we're
using a public instant
00:02:50 - messaging infrastructure, than
we, the business, do not own
00:02:53 - that infrastructure.
00:02:55 - We can't audit the chats.
00:02:57 - We can't protect the chats
00:02:59 - We can't govern acceptable use,
saying don't talk about
00:03:03 - this, talk about that.
00:03:05 - Many businesses thrive on
and survive on their own
00:03:09 - intellectual property.
00:03:10 - So we can't be using
00:03:12 - Another thing businesses do a
lot nowadays is use online
00:03:16 - conferencing, services
GoToMeeting and WebEx, where
00:03:20 - individuals can get together in
a virtual electronic room,
00:03:23 - communicate with each other on a
teleconference, share files,
00:03:27 - do whiteboarding, share
desktops, that kind of stuff.
00:03:31 - Yet again, when we're relying
upon a third-party service, we
00:03:34 - do not own that infrastructure.
00:03:36 - We also have again, integrated
with third-party products,
00:03:40 - like WebEx, GoToMeeting
00:03:42 - We have the notion of
00:03:44 - I remember not too many years
ago the idea of a video phone
00:03:48 - call seemed like the Jetsons.
00:03:50 - It seemed like science
00:03:51 - Nowadays it's almost trivially
easy with FaceTime on the iOS
00:03:56 - platform and Skype as I said.
00:03:58 - Microsoft now owns Skype,
by the way, in
00:04:00 - case you didn't know.
00:04:01 - The notion of doing long
distance video chats is, as I
00:04:04 - said, a yawn.
00:04:05 - It's something that kids
nowadays take for granted.
00:04:08 - Once again, I'm sounding
like a broken record.
00:04:11 - Skype and other services,
although Skype now is a
00:04:14 - Microsoft product as I said.
00:04:16 - Unless you own the
infrastructure, you can't
00:04:18 - protect it.
00:04:19 - So all those are examples of
00:04:22 - And also a buzz word that you'll
hear a lot over the
00:04:25 - course of this training is
unified communications, or UC.
00:04:29 - The idea is that we can unify
all of these different ways of
00:04:33 - synchronous and asynchronous
communications with the
00:04:36 - advantage with Lync that we own
the entire infrastructure.
00:04:41 - You see the main features of
Microsoft Lync Server 2010 are
00:04:45 - things like instant message,
voice and video calling,
00:04:48 - audio/video conferencing, a
technology called presence.
00:04:53 - Presence simply means
that user A can see
00:04:56 - if user B is online.
00:04:57 - Again, with stuff like Facebook,
it's simply assumed
00:05:01 - that we know presence status.
00:05:03 - But in a business world, it's
been around longer, but it
00:05:06 - really hasn't been
trusted so much.
00:05:08 - Now with Lync Server 2010,
we have a very robust and
00:05:11 - reliable presence engine.
00:05:13 - We also have the ability in Lync
server 2010 to replace
00:05:17 - your business phone system,
your PBX, or
00:05:20 - Private Branch Exchange.
00:05:22 - We'll talk more about
00:05:23 - We can also put Lync server as
not only a private phone
00:05:27 - replacement, but we can put Lync
directly into the Public
00:05:31 - Switched Telephone
Network, or PSTN.
00:05:35 - Lync actually works with
or without your
00:05:37 - existing PBX system.
00:05:39 - That's an attractive feature
that many businesses have.
00:05:42 - Because historically, the way
private branch exchanges work
00:05:46 - is they're completely separate
from your data infrastructure.
00:05:49 - You have your data
infrastructure that has
00:05:51 - everybody's information, their
email, their files, their
00:05:56 - online profiling, all of that
stuff is stored in Active
00:06:00 - Directory, SharePoint
Server, et cetera.
00:06:02 - And then your telco system, with
your PBX and voicemail is
00:06:06 - completely separate.
00:06:07 - And even more importantly,
requires a separate bill with
00:06:10 - your telco provider, with
your external circuits.
00:06:14 - Generally ISDN pre-lines that
go out into the public
00:06:17 - switched telephone network.
00:06:19 - Imagine with Lync using a
technology called Session
00:06:22 - Initiation Protocol,
00:06:25 - You can get rid of all the PBX,
voicemail systems, that
00:06:29 - extra charge for your pre-lines,
keep everything on
00:06:32 - your data side, integrate your
telco with your SharePoint and
00:06:37 - your user profiling information,
and then go
00:06:40 - directly out onto the internet
with your telephony using SIP.
00:06:44 - Isn't that amazing?
00:06:45 - Technology has come
such a long way.
00:06:47 - It really has.
00:06:48 - Now, Lync Server is not
the only product
00:06:51 - out there doing this.
00:06:52 - There is competition that
you should be aware of.
00:06:54 - Products that you'll want to
compare with Lync if you are,
00:06:57 - in fact, planning a purchase
of a unified communications
00:07:01 - platform are products like a
Avaya Aura, Cisco Unified
00:07:05 - Presence Server, IBM Lotus
Sametime, and then there's
00:07:08 - Microsoft's own Skype as a much
smaller desktop video
00:07:13 - conferencing/video chat
tool; Jabber, WebEx,
00:07:16 - GoToMeeting, et cetera.
00:07:17 - So there's quite a bit of
competition in this space and
00:07:20 - that's another reason why Lync
is getting so much play in the
00:07:24 - last few years.
00:07:25 - Because this notion of unified
communications is not going
00:07:29 - anywhere, it's going to do
nothing but continue to grow
00:07:32 - over time as a matter of fact.
00:07:34 - Let's have an abbreviated look
at Lync product history,
00:07:37 - because this speaks to what I
said in the introductory slide
00:07:40 - of this Nugget, that Lync tends
to confuse more people
00:07:43 - than it enlightens, at least
on the front end.
00:07:45 - Part of that is Microsoft's
proclivity toward renaming and
00:07:49 - re-branding their products.
00:07:51 - Sometimes they can change a
product so many times over the
00:07:54 - years that after 5, 10 years,
there is no public knowledge
00:07:59 - really, that the one product
turned in or
00:08:01 - morphed into the other.
00:08:03 - Lync actually dates back all the
way to 2000 or so, believe
00:08:07 - it or not, when in Microsoft
Exchange Server 2000 there was
00:08:11 - an add-in called the Exchange
Instant Messenger Service.
00:08:15 - Now, around 2000 and the late
'90s, online chat, the
00:08:19 - web-based chat rooms, as well as
your chat clients, like AOL
00:08:24 - Instant Messenger--
00:08:24 - one that I used a lot at the
time was called ICQ.
00:08:27 - Frankly, I don't even know if
that's still around anymore.
00:08:30 - But instant messaging
in the public sphere
00:08:33 - was pretty darn popular.
00:08:34 - Microsoft saw that perhaps there
was business use to IM,
00:08:38 - so that's where they added the
clunky, not very integrated
00:08:42 - instant messenger service.
00:08:44 - The good news is Microsoft
never dropped the ball in
00:08:47 - terms of unified
00:08:50 - Live Communications Server 2003
gave us enterprise-class
00:08:55 - instant messaging.
00:08:56 - That's really what this
version of the
00:08:58 - product was known for.
00:08:59 - Live Communications server 2003
is typically known by its
00:09:03 - fans as LCS 2003.
00:09:06 - A couple years later in 2005,
LCS 2005 give us out not only
00:09:11 - instant messaging,
00:09:14 - And what was particularly cool
about this is integration with
00:09:17 - the SharePoint product and the
nascent beginnings of presence
00:09:21 - integration with Microsoft
Office, in particular Outlook
00:09:25 - client, gave businesses the
ability to see, as I said
00:09:29 - earlier, somebody's
00:09:32 - OK, I want to reach out to Jane
and ask her a question
00:09:35 - about this project
I'm working on.
00:09:36 - Let me see if she's online.
00:09:38 - Yes, she is.
00:09:39 - So maybe I can hit her via IM,
or I go ahead with this email,
00:09:43 - or I'll give her a call.
00:09:44 - Again, those were separate
tools, separate procedures--
00:09:48 - instant message, email,
00:09:50 - And as we said earlier, at this
point we're not doing
00:09:53 - enterprise voice, so your
telco is still using the
00:09:56 - separate PBX system.
00:09:57 - But still, it's better
00:09:59 - Now, Office Communications
00:10:01 - re-brand from LCS 2007.
00:10:05 - This is known by industry
folks as OCS 2007.
00:10:08 - It gives us deeper integration
with the Office client suite,
00:10:12 - gives us web conferencing, and
finally a start at enterprise
00:10:16 - voice, which refers to IP
telephony and starts to get to
00:10:21 - the point where you're
00:10:23 - private branch exchange.
00:10:25 - You couldn't do it with OCS
2007, but you could at least
00:10:28 - integrate, albeit clunkily,
with your private branch
00:10:32 - exchange system in
00:10:34 - Finally, we're up to current
day with Lync Server 2010,
00:10:38 - quite a history as you see.
00:10:39 - And some folks, believe it or
not-- maybe you believed this
00:10:42 - up until you saw this whiteboard
00:10:45 - that Lync was the very first
entree on Microsoft's part
00:10:49 - into unified communications.
00:10:51 - I don't think so.
00:10:52 - Another potential point of
confusion with Lync are all
00:10:55 - the various and sundry
components in a Lync
00:10:58 - infrastructure.
00:10:58 - And I want to clear that
up for you right now.
00:11:01 - Lync Server 2010 refers to the
enterprise server product.
00:11:07 - This is the skill set
that we're concerned
00:11:09 - with in this training--
00:11:10 - installing, configuring,
00:11:13 - troubleshooting Lync.
00:11:14 - Now, what can be confusing is
that you'll see references in
00:11:17 - the literature to Microsoft
00:11:20 - And some people assume that
we're talking about the server
00:11:23 - product, but really
00:11:25 - about the client product.
00:11:26 - Now, Lync is obviously a
client server real-time
00:11:30 - communications platform.
00:11:31 - And the desktop client is
required for full-featured
00:11:35 - client access into--
00:11:37 - you guessed it-- your
00:11:39 - And Microsoft has done an
amazing job at making that
00:11:42 - client as ubiquitous
00:11:44 - This is another reason why
Lync is so darn popular.
00:11:47 - We can download and install
Lync 2010 client
00:11:51 - for Windows, obviously.
00:11:52 - But we can also do Mac OS X
desktop, as well as various
00:11:57 - mobile platforms.
00:11:58 - Microsoft has developed Lync
2010 client apps for iOS--
00:12:03 - in other words, iPhone
00:12:05 - Google Android, and
Windows Phone 7.
00:12:07 - Although Microsoft roundly
ignores Linux, there are folks
00:12:12 - out there developing Lync client
functionality for Lync
00:12:17 - Server 2010.
00:12:18 - The Pidgen, P-I-D-G-E-N,
framework in Linux has a
00:12:22 - plug-in called SIPE.
00:12:24 - SIPE, of course, is a play on
SIP, which means Session
00:12:28 - Initiation Protocol.
00:12:29 - The SIPE project for Linux works
pretty well with OCS,
00:12:33 - not quite there with
Lync Server 2010.
00:12:36 - But if you are a Linux person,
you're interested in
00:12:39 - integrating with Lync Server
2010, you'll want
00:12:41 - to check that out.
00:12:42 - So that's what's going on
on the client side.
00:12:44 - There's web browser access
to Lync Server as well.
00:12:48 - But definitely for your exam
success and for full client
00:12:52 - functionality, you're going to
want to run an official Lync
00:12:55 - client to get to all the good
Lync presence features and
00:12:58 - real-time communication
00:13:00 - So that's software.
00:13:02 - On the hardware side of things,
you want to be aware
00:13:04 - of the Lync Qualification
00:13:07 - If you're tasked with rolling
out Lync in your enterprise
00:13:10 - business, whether that
enterprise business is 5
00:13:13 - people or 50,000, you'll
definitely want to base your
00:13:17 - purchasing decisions on hardware
that's been qualified
00:13:21 - or vetted for compatibility
00:13:23 - And what happens with this
is that hardware OEMs, or
00:13:26 - Original Equipment
Manufacturers, submit their
00:13:29 - product to Microsoft.
00:13:30 - Microsoft runs a battery
of compatibility tests
00:13:34 - against Lync 2010.
00:13:35 - And the idea is at the end of
that process if you pass, you
00:13:38 - can badge your product as you
see over here, Qualified for
00:13:42 - Microsoft Lync.
00:13:43 - Now, that's a win-win
00:13:45 - both the OEM and Microsoft.
00:13:47 - The OEM has the advantage or the
prestige of being able to
00:13:52 - brand their product
in this way.
00:13:54 - That gives us, the customer,
some satisfaction that we can
00:13:57 - just plug this in and it will
just work with Lync.
00:14:01 - And of course, it's a boon for
Microsoft because they wind up
00:14:04 - selling more Lync.
00:14:05 - The Lync Qualification Program
has quite a few categories to
00:14:09 - it, actually.
00:14:10 - We can look at IP desk phones,
meeting room devices, like
00:14:15 - conference phones, audio/video
devices like USB headsets and
00:14:20 - webcams, and a hardware
appliance called a Survivable
00:14:23 - Branch Appliance.
00:14:25 - These are also called SBAs.
00:14:27 - We'll learn more about
00:14:29 - These are simply Windows
Server 2008 R2 hardened
00:14:32 - appliances that can be used in
branch offices to keep your
00:14:37 - users in Lync if the WAN
connection is severed between
00:14:41 - that branch office and
the main office.
00:14:43 - I want to talk to you just a
little bit more deeply on the
00:14:46 - subject of unified
00:14:48 - in Lync Server 2010.
00:14:50 - Let's look at this first bullet
point, what I call
00:14:52 - dreams come true.
00:14:53 - It wasn't that long ago that
cell phones weren't around.
00:14:56 - Do you go back far enough for
instance, where pay phones
00:14:59 - were how you placed a call?
00:15:02 - It seems inconceivable now.
00:15:04 - Now that we have cell phones,
they follow us.
00:15:06 - We've got a cell phone in our
pocket and we can reach
00:15:09 - anybody we need to just by
pulling out that phone.
00:15:12 - We can receive a call from
someone on the other side of
00:15:15 - the Earth who knows our
00:15:17 - It's just amazing that we take
that for granted nowadays.
00:15:20 - Also, we have things
00:15:22 - To give a personal example, my
wife and I have a two-year-old
00:15:25 - daughter named Zoe, and Zoe
is awfully attached to her
00:15:28 - grandparents who live
875 miles away in
00:15:31 - Syracuse, New York.
00:15:32 - My grandparents are nuts about
Zoe too, obviously.
00:15:35 - They're able to have a
relationship not only because
00:15:38 - we travel up there physically
a few times a year, but also
00:15:41 - because we make regular use of
video chat, like Skype, where
00:15:45 - we can see each other and
communicate with each
00:15:48 - other in real time.
00:15:50 - Again, we take that for
00:15:52 - And then another example, in my
day job I work as part of a
00:15:55 - virtual team in which all of
the team members are spread
00:15:59 - all over the United States
and the world.
00:16:01 - We get together regularly to
collaborate using tools like
00:16:05 - WebEx, where we can join
a teleconference, share
00:16:09 - desktops, do whiteboarding,
exchange files, and even save
00:16:13 - the teleconference for archival
00:16:16 - All of this stuff forms
the basis of a unified
00:16:19 - communications platform.
00:16:21 - With Lync Server 2010,
users aren't tied to
00:16:24 - a single comm device.
00:16:25 - That would be, if I were to use
the term "weakness." Maybe
00:16:28 - I'll say inconvenience.
00:16:30 - The inconvenience of this dreams
come true business is
00:16:33 - that we don't have any natural
connection between our cell
00:16:36 - phone, our Skype setup, and
a WebEx corporate account.
00:16:40 - With Lync however, all that
stuff is under one roof and
00:16:43 - you're not tied to a single
ID number, like
00:16:46 - a cell phone number.
00:16:47 - Instead, you use your Active
Directory log-on credentials.
00:16:50 - So the idea is wherever you
are in the world, you can
00:16:54 - place and receive calls
through your Lync
00:16:57 - infrastructure just by
using your user ID.
00:17:00 - You're no longer tied to a
single desk phone that happens
00:17:04 - to be in a physical cubicle
or office in a
00:17:07 - physical location on Earth.
00:17:09 - So as I said, I'm just repeating
that down here.
00:17:12 - We log into that device.
00:17:13 - It could be our Lync client
on our iPhone.
00:17:16 - It could be logging into
our desktop PC.
00:17:19 - It could be an IP phone and
we'll have transparent access
00:17:22 - to presence, voice,
text, video, as
00:17:25 - well as file exchange.
00:17:27 - The presence issue allows us to
know who's available when.
00:17:30 - And not only that, we can
determine which format, which
00:17:34 - communication format is
00:17:36 - For instance, we might notice
through Lync presence states
00:17:40 - that our colleague is in
the office, but is
00:17:42 - currently on the phone.
00:17:43 - So we won't bother that person
by ringing their phone.
00:17:46 - We'll instead send them
an IM, or perhaps
00:17:49 - even an email message.
00:17:51 - How is this training
00:17:52 - Well, this course is
aligned to every
00:17:55 - 70-664 MCTS exam objective.
00:17:59 - Because I'm not only a technical
trainer but I am an
00:18:02 - IT certification item writer and
test taker myself, I know
00:18:06 - how important it is when I
study for a test that any
00:18:09 - study materials I select
cover every objective,
00:18:12 - and that's the case.
00:18:13 - Now, one thing that's different
00:18:15 - particular CBT Nuggets course
and every other one I've
00:18:18 - done-- and I've done quite
a few over the years--
00:18:20 - is that I've reorganized the
exam objectives for both logic
00:18:24 - and learnability.
00:18:25 - What I have to finally conclude
after years of
00:18:28 - beating my head against the
wall-- and this is just me
00:18:31 - being completely honest with
you, friends-- is that exam
00:18:34 - blueprints that you find at the
vendor's site tend to not
00:18:38 - make a lot of sense
00:18:40 - Pedagogically refers to
educationally, or from a
00:18:44 - teaching/learning standpoint.
00:18:45 - I wonder when vendors like
Microsoft put exam objectives
00:18:49 - together, did they just
basically start with index
00:18:52 - cards with an objective on each
one, put the cards in a
00:18:55 - stack, throw them up in the air,
and then pick them up off
00:18:58 - the ground randomly and that's
how they order the outline?
00:19:01 - Sometimes it seems that way.
00:19:02 - I know that sounds cynical.
00:19:03 - But the bottom line, friends,
is I want to organize, and I
00:19:06 - have organized the content in
this course to be logical, not
00:19:10 - just to simply match the
blueprint line item by line
00:19:13 - item, but such that
it makes sense.
00:19:15 - And with a topic like Lync
that's so darn complicated,
00:19:18 - it's especially important that
we do this, I think.
00:19:20 - Now, for those of you who are
going to pass this exam-- and
00:19:24 - I know you will pass it--
00:19:25 - I want to share with
00:19:26 - three-step exam prep system.
00:19:28 - Nothing really new here, this
is just culled from my own
00:19:31 - experience being in the industry
and passing hundreds
00:19:34 - and hundreds of certification
00:19:36 - The three legs of the stool
or sides of the triangle,
00:19:39 - whatever you want to say, are
theory, practice, and review.
00:19:42 - And CBT Nuggets can fill the
void on all three of these.
00:19:46 - First, we have the theoretical
00:19:48 - This is where you're getting
directly from the whiteboard
00:19:51 - part of the Nugget all of your
00:19:54 - And as we go through
00:19:55 - I'll just jump down to the
bottom here-- we're going to
00:19:57 - be building knowledge
00:19:59 - So our skill set can be
represented by this triangle
00:20:03 - where we start off, perhaps,
with not much knowledge.
00:20:05 - But of course, as we move along,
we get more and more.
00:20:08 - I tend to cross-reference
Nuggets in either direction.
00:20:11 - Predominantly though, I work
backward, such that in later
00:20:15 - Nuggets we take for granted and
maybe do nutshell reviews
00:20:18 - of concepts that we covered
earlier in the course.
00:20:21 - For that reason, I suggest that
you watch the Nuggets in
00:20:24 - order, even if you have previous
experience with Lync.
00:20:27 - Because I tell you with
certification exams, sometimes
00:20:30 - those questions can
00:20:32 - And I've seen people walk into
a cert exam with tons of
00:20:35 - industry experience on a
technology, yet they still
00:20:38 - fail the exam because
they're not sure.
00:20:40 - They went into the exam unsure
of how Microsoft or the vendor
00:20:44 - was going to ask about
00:20:47 - Step two is practice.
00:20:49 - Now, the theory is good as far
as head knowledge goes.
00:20:52 - But if you're going to work as
a Lync administrator in the
00:20:54 - real world, you have
to actually know
00:20:56 - how the stuff works.
00:20:57 - How to accomplish tasks,
how to actually do your
00:21:00 - pre-installation, installation
00:21:03 - How to publish a topology,
00:21:06 - How to enable enterprise
voice for users.
00:21:08 - To that end, there's a variety
of things you could do.
00:21:11 - What I would recommend is to
download evaluation versions
00:21:15 - of Windows Server, of Lync, of
Exchange, all of the necessary
00:21:19 - enterprise software that we'll
be using in this training.
00:21:21 - You can download 180-day evals
for free, and then run them
00:21:26 - inside of one or more
00:21:28 - So with a net investment of
zero, you can build a really
00:21:33 - nice practice lab with
only one fairly
00:21:36 - powerful hardware computer.
00:21:38 - I really like the Oracle
00:21:41 - Virtualization Software.
00:21:42 - If you can put together a
virtualization server using
00:21:46 - Hyper-V Server or VMware,
more power to you.
00:21:49 - But you can get by just
fine with two or three
00:21:52 - VirtualBox-based virtual
00:21:54 - running eval software.
00:21:56 - Microsoft TechNet also makes
00:21:58 - Labs on Lync 2010.
00:22:00 - These are 90-minute time
blocks where you create
00:22:03 - terminal services connection
to one or more virtual
00:22:07 - machines in Microsoft's
environment and you can work
00:22:10 - through various lab scenarios.
00:22:11 - That's another nice way to get
your hands on the technology.
00:22:15 - Third step is review.
00:22:16 - This speaks of the
00:22:20 - I always say tongue in cheek
to my students, there's the
00:22:23 - real world answer to a Microsoft
problem, and then
00:22:25 - there's the Microsoft answer
to a Microsoft problem.
00:22:28 - You want to make sure you've
drilled yourself so that
00:22:31 - you're comfortable with
computer-based testing, you're
00:22:34 - familiar with how Microsoft
asks questions, and all of
00:22:38 - those gotchas.
00:22:39 - So this is where practice exam
software comes to play.
00:22:42 - If you're a CBT Nugget
subscriber, you have available
00:22:45 - access through your web browser
to tons of practice
00:22:49 - exam software from Kaplan
SelfTest and Transcender.
00:22:53 - And I, myself, used to write
for Transcender back in the
00:22:55 - good old days, so I can vouch
for their veracity as far as
00:22:59 - being a worthwhile exams
simulation for you.
00:23:03 - Let's complete this introductory
00:23:04 - discussing the 70-664
certification exam and how it
00:23:09 - fits into the larger schema
of Microsoft IT pro
00:23:12 - certifications.
00:23:13 - Now, when you pass-- and again,
that's when, not if--
00:23:16 - you pass 664, this will grant
you the Microsoft Certified
00:23:20 - Technology Specialist,
or MCTS credential.
00:23:23 - The MCTS is the basic competency
title in the IT pro
00:23:28 - world, at least as far as
Microsoft is concerned.
00:23:31 - It supplants what used to be
called the MCP, or Microsoft
00:23:35 - Certified Professional.
00:23:36 - As you'll see, because we're
going to jump out onto the web
00:23:38 - in just a moment, there are
MCTSes for many, many
00:23:42 - Microsoft technologies.
00:23:43 - You can gather them
like jigsaw puzzle
00:23:45 - pieces if you want to.
00:23:46 - Now, if you'd like to form a
more cohesive picture of your
00:23:49 - skill set, you want to pass
665, which gives you the
00:23:52 - mid-tier credential, Microsoft
Certified IT Pro, MCITP.
00:23:57 - This supplants what used to be
called the Microsoft Certified
00:24:00 - Systems Engineer.
00:24:01 - This was the golden Windows
credential in Windows Server
00:24:04 - technologies.
00:24:05 - And a few years ago, Microsoft
changed their schema and made
00:24:09 - their IT pro credentials all
follow this two-tier model
00:24:12 - where you have a baseline
technology specialist, and
00:24:15 - then you could pass a pro-level
exam to earn an ITP.
00:24:19 - It could be in SQL Server.
00:24:21 - It could be in SharePoint
Server, Exchange Server, and
00:24:24 - there's an MTICP in
Lync Server 2010.
00:24:27 - Now, here's the caveat, or the
thing to just keep one eye on,
00:24:30 - one wary eye on, over time.
00:24:32 - Microsoft is rebooting the MCSE,
if you can believe it.
00:24:36 - They're bringing it back.
00:24:37 - They understand that the MCITP
has never really caught on in
00:24:42 - the industry.
00:24:43 - Hiring managers still are hung
up on this acronym here.
00:24:47 - So we'll go out onto the
web and investigate
00:24:49 - that in just a moment.
00:24:50 - But for now I want to say that
for your exam registration
00:24:53 - information, Microsoft
00:24:55 - exclusively with Prometric.
00:24:57 - You might have taken exams
with other vendors using
00:24:59 - Pearson VUE.
00:25:00 - Pearson VUE and Prometric
are the two main IT exam
00:25:04 - registrars.
00:25:05 - They're both identical in terms
of how much they charge
00:25:08 - for tests and all that.
00:25:09 - Some vendors though,
partner with one.
00:25:11 - Microsoft, unfortunately,
is one whose partnered
00:25:14 - exclusively with Prometric.
00:25:16 - It's just a way of life.
00:25:17 - The exams are going to cost
you $150 per attempt.
00:25:21 - You'll want to keep on the
lookout for voucher codes,
00:25:23 - discount codes.
00:25:24 - And in particular, a promotion
that Microsoft has had on and
00:25:28 - off for many years called
the second shot.
00:25:30 - And the way this works is you
register and pay for your
00:25:33 - first voucher through the
Second Shot Program.
00:25:36 - And if you do not pass the test
on your first attempt,
00:25:39 - they give you a free voucher
for a second
00:25:42 - shot on that test.
00:25:43 - So that effectively lowers the
cost of the exam to $75.
00:25:47 - And if you pass it on the first
try, you're still just
00:25:50 - paying the $150.
00:25:52 - So it's really quite an
00:25:54 - Now, I mentioned that the
MCITP is a mid-tier
00:25:57 - credential.
00:25:58 - There's actually a top-tier
called Microsoft Certified
00:26:01 - Master, and there is an MCM
in Lync Server 2010.
00:26:04 - This is meant to be a general
comparison to a top-tier
00:26:08 - credential like the CCIE in
the Cisco world, where you
00:26:12 - actually have to prepare a
presentation for Microsoft and
00:26:15 - pass practical tests.
00:26:17 - And it's a very complicated
and expensive credential.
00:26:21 - It's far beyond our scope.
00:26:23 - But actually, why don't we, as
I said, hop out onto the web
00:26:26 - and I'll introduce you to the
Microsoft Learning Website?
00:26:28 - It's really a site you need to
be familiar with anyway.
00:26:31 - So this is
00:26:35 - It's the Microsoft
00:26:37 - And you'll see we have a badge
right there on the front page
00:26:40 - that points to the new MCSE.
00:26:41 - And not to get into this too
big, but it's something you
00:26:44 - should be aware of, cloud-based
00:26:47 - computing being such a hot
00:26:50 - Microsoft has reinvented
the MCSE for the cloud.
00:26:54 - And you see that there's
an MCSE in desktop
00:26:56 - infrastructure, server
infrastructure, what Microsoft
00:27:00 - calls the private cloud,
and then SQL Server.
00:27:03 - That's very different from the
original MCSE that dealt with
00:27:07 - Windows Server technologies,
but just so you know
00:27:11 - what's up with that.
00:27:12 - Now, if we come to the top
navigation bar under
00:27:14 - Certification, and then over to
By Product/Technology, we
00:27:18 - see an entry for Lync
Server & OCS.
00:27:21 - We know what OCS
stands for now.
00:27:23 - And they have the tabs divided
by level, MCTS, ITP, and
00:27:27 - Advanced Certifications.
00:27:29 - If we go to TS, there we see a
link for our exam, exam 664.
00:27:34 - If we navigate to the skills
measured tab, this gives us
00:27:37 - what we call the
00:27:39 - These are the skills that you'll
have under your belt by
00:27:41 - the time you complete
00:27:43 - The MCITP level, this is the
Lync Server Administrator
00:27:46 - credential.
00:27:47 - You have to pass one more test
for that, the pro-level
00:27:50 - administrator test.
00:27:51 - And then as I said, Advanced
Certification is the Microsoft
00:27:54 - Certified Master.
00:27:55 - You have to verify that you
have at least two years or
00:27:58 - more of hands-on experience
with OCS 2007, that you've
00:28:03 - spent time with Lync Server
2010, and then there's several
00:28:06 - exam requirements, et cetera.
00:28:08 - Like I said, I'm just pointing
that to you for grins.
00:28:10 - If you're looking for that
to be your certification
00:28:13 - endpoint, rest assured that
what we're doing in this
00:28:16 - Nugget series is going to
help you along that way
00:28:19 - significantly.
00:28:20 - Course introduction review.
00:28:21 - In this introductory Nugget,
you learned what Microsoft
00:28:24 - Lync Server 2010 is, what
all the hubbub is about.
00:28:27 - And I hope you've built quite
a bit of excitement in terms
00:28:30 - of learning the skill set,
because it is very exciting,
00:28:33 - quite honestly.
00:28:34 - And it's going to make you a
very potentially lucrative IT
00:28:38 - professional or valuable IT
professional having this skill
00:28:42 - set under your belt.
00:28:43 - You know how the training's
organized and you have some
00:28:45 - best practice suggestions, not
only for working through the
00:28:48 - training but you also have some
nice tips and tricks for
00:28:51 - passing the 664 exam.
00:28:53 - You understand how that fits
into the Microsoft
00:28:56 - certification portfolio.
00:28:58 - And I hope at this point you
have a very clear idea of
00:29:00 - where you're headed with this
training and with Lync
00:29:03 - administration in general.
00:29:05 - So put on your thinking
caps, we're going to
00:29:06 - have a lot of fun.
00:29:07 - We're going to do some deep
thinking, some deep learning,
00:29:10 - and let's get it done.
00:29:11 - I hope that this has been
informative for you, and I'd
00:29:13 - like to thank you for viewing.