Collaboration: VoIP and Video

Deliver voice messaging with confidence.

Even in the internet age, there’s still a critical need for voice messaging and other multimedia services. This area of expertise focuses on Voice over IP (VoIP) technology and video messaging, and covers topics such as connections, dial plans, QoS, bandwidth, as well as how to work with these elements in multisite environments. This training is ideal for learners who are interested in VoIP and messaging technology or careers such as VoIP technician, and includes training for Cisco’s CCNA Collaboration certifications.

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90 hours 430 Videos 8 Courses

October 2011 with Jeremy Cioara

The CCNA Voice training is for anyone who would like to begin exploring Cisco Voice over IP (VoIP) technology. Voice over IP is now the “hot topic” – it's no longer bleeding edge. Businesses around the world are realizing the cost savings, efficiency, and just plain “coolness” of combining their telephone and data networks into one unified system. Today, it's rare to find a company not using VoIP! That said, there is a massive shortage of qualified people who can implement and support VoIP systems. Just like the original Cisco CCNA, CCNA Voice hits the high points of the major VoIP technologies common in Cisco voice networks. These include: • Cisco Unified Communication Manager (CUCM – aka CallManager) • Cisco Unified Communication Manager Express (CME) • Cisco Unity Connection • Cisco Presence So, in one series, you're learning to work with four major products, which looks awesome on a resume! This series goes far beyond the Cisco Certification exam. Jeremy adds extra material on the core products you deal with every day in the real-world: CUCM and CME. Of course, he carefully notes this to keep you from studying too much information if you're preparing for the certification exam. Expect to walk away with the best of exam prep as well as real world skills! Once you have gone through this training, you'll be a part of a small, select group of people who really understand VoIP technology. You'll also be able to manage day-to-day operations of the VoIP system in small, mid-size, and large businesses. Businesses everywhere are looking for a person who can handle their basic routing & switching functions (CCNA) along with their voice network (CCNA Voice).

3IT Intermediate
Course Title
Cisco CCNP Collaboration CIPTV1 300-070
Cisco CCNA Collaboration 210-065 CIVND2
Cisco CCNA Collaboration 210-060 CICD
Cisco CCNA Collaboration 210-065 CIVND1
Cisco VoIP CCNA Voice ICOMM 640-461
Cisco VoIP CCNP Voice CIPT2 v8.0 642-457
Cisco VoIP CCNP Voice CIPT1 v8.0 642-447
Cisco VoIP CCNP Voice CVOICE v8.0 642-437