CompTIA Desktop Support

Your IT journey starts with CompTIA.

Interested starting a career in IT? Take the first step by learning the nuts and bolts of desktop computers. Our CompTIA Desktop Support training videos cover physical components, such as hard drives and motherboards, and then moves into networking basics. CompTIA’s vendor-neutral certs are widely recognized in the IT field. This training can help you prepare for several CompTIA certification exams and can provide a solid foundation for launching your IT career.

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83 hours 803 Videos 62 Courses
Course Title
Troubleshoot Hardware Components
Computer CPU Vendors and Selection
Assemble and Install a PC and Peripherals
Maintain and Troubleshoot Laser and Inkjet Printers
Physical Security Measures
Logical Security Concepts
Remote Access Technologies
Configure Client-Side Windows Networking
Windows Operating System Security Settings
Install and Configure Laptop Hardware
Connect and Configure Mobile Device Accessories
Scripting Basics
Motherboard Selection, Connectors, BIOS Configuration, and Power Supplies
Small Office / Home Office Printer Support
Install Components in a Laptop Display
Use Appropriate Laptop Features
Perform Mobile Device Synchronization
Use a Best Practice Troubleshooting Methodology
Troubleshoot Wired and Wireless Networks
Use Outlook 2019 Contacts
Common Safety Procedures
Regulatory and Policy-Based Incident Response
Use Microsoft Windows Control Panel Utilities
Application Installation and Configuration
Demonstrate Professionalism
Secure Clients and Servers
Network Cable Types and Attributes
Computer Hardware Interfaces
Select, Install and Configure Storage Devices
Implement Basic Disaster Prevention and Recovery
Environmental Impacts and Controls
Configure Mobile Device Network and App Support
Use Microsoft Operating System Features and Tools
Use Microsoft Command-Line Tools
Computer Memory Types and Installation
Characterize Various Mobile Devices
Features and Tools of MacOS and Linux Client/Desktop OS
Documentation Best Practices
Change Management Best Practices
Operating System Installation
Troubleshoot PC Security Issues
IPv6 Fundamentals
Features of Microsoft Windows Versions
Internet Connectivity Options
Internet of Things (IoT) Fundamentals
Windows IPv4 Troubleshooting Fundamentals
Plan and Configure a Small Network
Operating System Basics
Remote Management Access Fundamentals
Network Firewall Fundamentals
Configure and Verify IPv4
IPv4 Routing Fundamentals
TCP/IP Protocol Fundamentals
Layer 2 Switching Fundamentals
TCP and UDP Fundamentals
Layer 2 Ethernet Addresses
Layer 3 IPv4 Address Fundamentals
IPv4 DHCP Fundamentals
CompTIA A+ (220-902)
CompTIA A+ (220-901)