Imagine every IT manager’s dream. Each part of your department runs like a well-oiled machine.The application runs smoothly, network resources continue to function without issue, and your staff continues to be productive day in and day out. Unfortunately, that might all be due to one person, or a handful of employees.
It’s not uncommon for managers to rely completely on certain personnel to perform particular daily tasks, and you don’t realize just how important these tasks are to the organization until there is no longer someone who is an expert in getting them done. It takes months to hire and train someone as a replacement, and it usually costs more to go through the hiring and training process than it is to keep your current staff.
IT is one industry where turnover is common. It’s a seller’s market, so your staff can jump to a new position relatively easily. Even with a positive, strong office culture, it’s inevitable that someone will move on, but it doesn’t have to catch you off-guard.
Here are a few signs that talent is about to leave your organization.
1. They Contribute Less in Meetings
Every person has their own personality in meetings, and everyone contributes to meetings differently. But if someone who usually contributes a lot to meetings is more quiet or disinterested, it could be a sign that they’ve decided to leave. A loss of interest can be for personal reasons as well, so it’s important to approach the employee with any concerns, rather than accusations.
2. Increased Absenteeism
It’s been said before that an employee who calls in sick frequently or finds reasons to stay away from the office is probably unhappy. Employees generally don’t want to just quit, so they take time off to interview. If you notice increased absenteeism, it’s possible that your employee is interviewing or generally unhappy with their job.
3. Decreased Productivity
Once someone has decided to leave their company, it’s common for their productivity to drop. Employees who are leaving know that performance reports are no longer something to worry about, so they don’t need to perform anymore. It’s especially a sign when an employee who is generally productive no longer seems engaged and ensuring projects are finished.
4. Recent Layoffs
Nothing kills morale like a round of layoffs. Most employees see layoffs as a sign of what is to come, so they start looking for other jobs. IT people sometimes have an idea that they’re going to lose their jobs first among other employees, so they can be especially sensitive to layoffs. It can also be devastating to the business to lose more people after laying off others in the same department.
5. They Recently Got a Degree or a Certification
After an employee finishes a degree or certification, they will be looking for some kind of promotion or raise. If you’re not willing to pay more, it’s highly probable that they will find another position. People work for degrees and certifications in order to improve their position and salary, so don’t expect everything to stay status quo.
6. Passed Up for a Promotion
No one likes to miss out on a promotion. A promotion usually means a raise, and any IT person who wants more money will probably get it with a new job. Since IT is a seller’s market right now, be ready to pay your people well to convince them to stay. You can wait for them to give notice and make a counteroffer, but by this time you probably already lost the employee’s loyalty.
Part of a good manager’s job to be observant of the personality changes that can occur when an employee is unhappy. It’s even more difficult for an IT manager because it’s usually easy for IT pros to find something else that pays even more. Keep your employees happy, be observant, and be prepared to pay the going rate for services so you can reduce your IT turnover.