End-user training is one of the best investments an organization can make. Users who know how effectively and safely use the technologies they work with are often are more productive, prevent security breaches, and don’t file tons of support tickets. Here’s why you need end-user training today!
It happens every time. You deploy a new OS or system and then you spend the next six months “fixing” “problems” that amount to user error. User training should be the final part of a big project and planned from the beginning.
Think the holiday season means a necessary slow-down in your training? Think again. Our Summer Sizzle contest proved those quiet days at work can be the perfect time to achieve training goals. Just ask John Wise, database admin and current top learner with over 22,000 validated minutes!
If you’re working an IT job, it’s easy to get bogged down in the constant flow of tickets thrown at you. However, keeping up-to-date on your certifications is a piece of the job that, if not done properly, will leave you stuck in the past.
Every organization has a lot of moving pieces. Making sure your end users are able to perform basic tasks and follow best practices in areas such as cybersecurity, Windows, and even CRM platforms is crucial to your company’s success. That’s why end-user training is one of the best investments you can make.
How many times have you had to take time from your IT duties to help a user connect their iOS device to AirPlay or help them use Excel? By investing in end-user training, your users get the training they need, freeing you up to focus on your real job. These are the 8 technologies that you didn’t think your organization would need training on, but that they likely could benefit from.