Great news! Brian Alderman recently completed his “Microsoft Dynamics CRM 2015 MB2-707” course. The training, consisting of 18 videos, covers topics such as security roles, advance field data types, working with business processes, and more. Brian’s videos also prepare learners to take the exam required to earn Dynamics CRM 2015 Specialist certification.
We caught up with Brian to get his thoughts on the course and how YOU can benefit from the training.
Q: Why should companies train their IT professionals in this technology? What value does it bring? Having a thorough understanding of how CRM 2015 can be customized and configured will ensure that your organization is not only taking full advantage of its out-of-the-box capabilities, but also enhancing both Dynamics CRM Online and Dynamics CRM 2015 On-Premises. As an IT pro, you will learn several different customizable areas, enabling you to maximize its functionality and ease of use.
Q: From a student-perspective, what did you keep in mind when creating this course?
With Dynamics CRM 2015 On-Premises and CRM Online, there are several areas that can be customized to ensure a secure, robust, and organization-specific implementation of CRM. The fact that everything you learn in this course is applicable to both the on-premises and online versions of Dynamics CRM means that after performing these configurations and customizations to your CRM implementation, it will make Dynamics CRM much more helpful and user friendly for your company.
Q: Any out-of-the-box tips for students to get the most out of your course?
Practice these customizations for Dynamics CRM in a sandbox, or non-production environment. Take advantage of the 90-day free trial of Microsoft Dynamics CRM On-Premises and/or the 30-day Dynamics CRM Online to perform a comprehensive planning, customization, and testing process for your Dynamics CRM environment.
Q: What’s one real-world application someone can expect to use, thanks to this course?
Understanding what can be customized and configured in either your Dynamics CRM 2015 On-Premises or CRM Online implementation, allowing you to extend the functionality and capabilities of CRM for your organization.
Q: What was your favorite Nugget to create?
Working with CRM Dashboards. It is a nice way to provide a summarization of everything that is going on in CRM without someone having to sift through thousands of records, or write code to present a summary of the information. The idea of one-stop shopping on a customizable dashboard that can be used for making business decisions is pretty sweet.
Q: What’s the ONE thing you hope learners take away from this training?
Confidence! Being confident, learners will know what can be customized, where to customize it, and how these customizations affect everyone from end-users to upper management. Also, everything they learn is applicable to both their Dynamics CRM On-Premises deployment or their Dynamics CRM Online implementation and can be tested in a FREE trial version of either product.