Brian Alderman recently completed his “Microsoft Dynamics CRM 2015 Online MB2-706” training which focuses on implementing and maintaining Microsoft’s customer relationship management software within Office 365! The quick, 12-video course covers topics such as online configurations, managing instances, email and data encryption, and more.
To help you hit the ground running with this exciting course, we reached out to Brian for his insight on Dynamics CRM 2015 and how to get the most from his training!
Q: Why should companies train their IT professionals in this technology? What value does it bring?
Having a thorough understanding of how CRM 2015 Online is configured and managed will ensure your organization is taking full advantage of its capabilities. As an IT Pro you will learn about the requirements to use Dynamics CRM Online and also how to configure it to maximize its power and ease of use.
Q: From a student-perspective, what did you keep in mind when creating this course?
With Dynamics CRM 2015 Online being integrated with Office 365, I wanted to be sure the integration was very clear, how that integration impacts the configuration, and management of CRM 2015 Online.
Q: Any out-of-the-box tips for students to get the most out of your course?
Take advantage of the 30-day free trial of Microsoft Dynamics CRM Online, and have an on-premises sandbox environment so you can practice the steps discussed throughout the course.
Q: What’s one real-world application someone can expect to use, thanks to this course?
Managing and configuring Dynamics CRM 2015 Online allowing you to implement the use of it within your organization.
Q: What was your favorite Nugget to create?
The Miscellaneous Dynamics CRM Online Configuration Nugget because we cover several quirky topics about CRM 2015 Online in the Nugget.
Q: What roadblocks did you come across when creating this training and how did you overcome them?
The tight integration of Office 365 with Dynamics CRM Online. It is important to be familiar with the Office 365 Admin Center so I included a Nugget for navigating and exploring the Office 365 Admin Center which will help when working with CRM Online.
Q: What’s the ONE thing you hope learners take away from this training?
Being comfortable with the Office 365 Admin Center and working with Dynamics CRM 2015 Online from within this Admin Center.
What are you waiting for? Start watching this course today!