Roadmap to Success is a series of posts designed to help learners better understand certification pathways, career opportunities associated with those certifications, and next steps beyond certification.
The Information Technology Infrastructure Library (ITILⓇ) has emerged as a standard method and approach to IT that is increasingly in demand among employers. ITILⓇ is a framework of best practices that are used to improve IT services. Generally, the ITILⓇ Foundations certification offers a general awareness of key elements, concepts, and terminology used in the ITILⓇ service lifecycle.
ITILⓇ Qualification Levels
There are five levels of ITILⓇ certifications (or qualifications, as they are termed by Axelos). Each level of qualification provides eligibility for subsequent levels:
Each exam serves as a prerequisite for the next level. For example, a learner must earn the Foundation Level qualification before being eligible for the Practitioner Level qualification exam, and so on.
ITILⓇ Foundation Level
The ITILⓇ Foundation Level qualification is intended to provide learners with a general awareness of the ITILⓇ service lifecycle, including the links between lifecycle stages, the processes used, and their contribution to service management practices. The qualification is made up of one exam, which is covered by this CBT Nuggets training course:
Typically, learners pursuing this certification path should have some familiarity with ITILⓇ and work for an organization that has adopted its standards. ITILⓇ Foundation Level is an entry-level qualification, so learners new to the industry can start here to build a strong understanding of globally-recognized best practices associated with IT service lifecycles. There is no prerequisite for the ITILⓇ Foundation Level qualification.
Learn more from trainer Chris Ward by exploring our blog posts and webinars:
Or, explore the differences and similarities of ITILⓇ and PMI with our recent blog post, ITILⓇ vs PMI.
The Next Step
The ITILⓇ Foundation Level qualification is a building block upon which learners can develop expertise in service lifecycle best practices. ITILⓇ provides learners with several levels to continue to advance through in the course of their training. Learners can choose to progress through the Practitioner, Intermediate, Expert, and Master Level qualifications.
The Practitioner Level qualification is new to the ITILⓇ qualification pathway. This new pathway will be available worldwide by the end of 2015. This qualification emphasizes practical application of the ITILⓇ framework. It provides practical guidance on leveraging the Continual Service Improvement (CSI) in order to help organizations optimize the adoption and adaptation of ITILⓇ. In addition, the Practitioner Level qualification works to equip learners to leverage other IT frameworks, practices, and methodologies, including Lean, DevOps, Agile, and SIAM.
Many learners pursuing ITILⓇ qualifications seek to diversify their training. Since ITILⓇ is a framework of best practices, many learners find project management training to be an excellent supplement to their development and resumes. Here’s our project management training:
Learners who can effectively apply the ITILⓇ framework to projects they can productively manage can be leaders in the IT industry.
ITILⓇ qualifications are not subject to recertification.
Payscale.com provides a helpful salary guide to help learners determine appropriate pay scales for job opportunities associated with the ITILⓇ Foundations Level qualification. Depending on professional experience, an employee who holds an ITILⓇ Foundation Level qualification can earn anywhere from $60,198 to $168,979. Roles or titles for ITILⓇ Foundation Level-qualified employees might include IT project manager, IT manager, IT director, senior project manager, or service delivery manager.
Earning an ITILⓇ Foundation Level qualification sets you on a course to conquer the ITILⓇ framework and implement best practices for service delivery. As ITILⓇ continues to gain momentum worldwide, learners pursuing this path will equip themselves for ample career opportunities and professional development.
Watch. Learn. Conquer ITILⓇ!
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