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Unlocking ITIL’s Value

What’s the big deal about ITIL®? Why should I bother learning about it? What is ITIL®? If you’ve ever asked yourself any of those questions (or are now curious), discover the answers by catching the recording of Chris Ward’s recent “Unlocking ITIL’s® Value” webinar.

During the 30-minute webinar, Chris Ward gives a brief overview of ITIL® and then throughly explores how understanding and using its best practices for providing IT services can benefit any IT pro’s career. You’ll get up to speed on this widely-used and highly-respected framework.


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