Dive deeper into the features and functionality of Salesforce with a new CBT Nuggets course, “Salesforce Intermediate.”
During this 20-video course, trainer Jim Anthony explores Salesforce on a more advanced level, covering topics that include improving customer engagements, lead nurturing, reporting, and more.
Here is the complete list of videos in this course:
- Improve Customer Engagement with Salesforce
- How to Set Up Lead Scoring in Salesforce
- What is Lead Nurturing?
- Managing Opportunities
- Forecast & Pipeline Management
- Native Email Features in Salesforce
- Using Reports
- Sales Process
- Using Salesforce 1 on iPhone
- Using Salesforce Chatter
- Working with App Exchange
- Salesforce & Google
- Using Data.com to Update and Clean Records
- Account Hierarchies
- Staying in Touch
- Using Dashboards
- Workflow Rules
- Working with Formulas
- Setting Up an Approvals Process
- Custom Objects
Become a Salesforce pro – start watching this course today!