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New Course: ITIL®: Foundation Level

Introducing a new course from CBT Nuggets, “ITIL®: Foundation Level.”

Michael Shannon

Michael Shannon

In this course, trainer Michael Shannon covers the most recent version of ITIL®, 2011. Michael explains what ITIL® (Information Technology Infrastructure Library) is, how it works, and how organizations can benefit from implementing it.

Learn about all components of the ITIL® service lifecycle, from strategy through continual improvement. With a mix of real-world examples and hypothetical situations, this course is the perfect way to get comfortable with ITIL®.

ITIL® is a registered trademark of AXELOS Limited.


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